Senior Business Operations Manager

6 days ago

London, Greater London, United Kingdom Connecting Experts Full time
About the Role

We are seeking a highly skilled and experienced Operations Manager to join our team at Connecting Experts. As a key member of our leadership team, you will play a pivotal role in ensuring the seamless day-to-day operations of our business.

Key Responsibilities
  • Oversee daily operations to ensure efficiency, productivity, and alignment with company goals
  • Develop and implement operational policies and procedures that improve workflow and reduce operational risk
  • Monitor operational expenditure, ensuring cost-efficiency across the business
  • Coordinate with the IT team to ensure that tech infrastructure meets the needs of the business
  • Oversee implementation and maintenance of IT systems that support business operations
  • Ensure data security and compliance with relevant regulations
  • Lead development & execution of branding strategies that enhance the company's market presence
  • Oversee marketing campaigns, both digital and traditional, ensuring they are aligned with the company's strategic objectives
  • Manage client-facing marketing efforts to strengthen client relationships and expand our client base
  • Lead, motivate, and develop a team of three direct reports, fostering a culture of collaboration and continuous improvement
  • Provide guidance and support to the team to ensure they achieve their individual and collective goals
  • Oversee and support the expansion of Operations into the Austin office
  • Work closely with the Director of Finance & Operations to ensure the successful operational and infrastructure growth of the Austin office
  • Serve as a key point of contact between the London and Austin offices, ensuring clear communication and alignment of objectives
  • Collaborate with senior management to drive strategic initiatives and projects
Requirements
  • Bachelor's degree or equivalent in Business Administration, Operations Management, or a related field
  • Minimum 3 years of experience in operations management, preferably in a recruitment or professional services environment
  • Proven track record in managing operations, IT, and marketing functions
  • Experience overseeing office expansions or managing multi-site operations is highly desirable
  • Strong leadership and people management skills
  • Excellent organisational and problem-solving abilities
  • Proficient in IT systems management and understanding of branding and marketing strategies
  • Experience in managing budgets and operational expenditure
  • Excellent communication skills, with the ability to interact effectively with stakeholders at all levels
  • Strategic thinker with a proactive approach
  • Ability to thrive in a fast-paced, dynamic environment
  • Strong interpersonal skills and the ability to manage cross-functional teams
  • Commitment to continuous improvement and professional development
Language

The language of this job posting is en-US.

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