Lead Care Support Specialist

4 weeks ago


Southampton, Southampton, United Kingdom Bupa Full time

Position Overview

As a Lead Care Support Specialist, you will play a pivotal role in our care facility, ensuring that our residents receive exceptional, personalized assistance tailored to their individual needs.

Company Overview

At Bupa, we are dedicated to enhancing the lives of those we serve. Our commitment to person-centered care allows our residents to maintain their independence while receiving the support they require to thrive.

Key Responsibilities

  • Oversee daily operations within a designated unit, ensuring high standards of care are maintained.
  • Administer medications, assess care plans, and maintain precise documentation.
  • Lead and mentor a team of Care Assistants, facilitating effective shift transitions and communication.
  • Support the onboarding and training of new staff, fostering a welcoming environment.
  • Cultivate relationships with residents, their families, and healthcare professionals, including GPs and District Nurses.
  • Assist residents with various personal care tasks, ensuring dignity and respect at all times.

Required Skills and Qualifications

  • Completion or progress towards an NVQ Level 3 in care is essential. We are committed to supporting your professional development.
  • A positive attitude, strong interpersonal skills, and a passion for teamwork are crucial.
  • Previous experience in a similar role, coupled with a genuine desire to improve the lives of others, is highly valued.

Employee Benefits

At Bupa, we prioritize the well-being of our employees. Our comprehensive benefits package includes:

  • Access to 24/7 healthcare support, including remote consultations and mental health resources.
  • An annual healthcare allowance for a variety of Bupa services.
  • Early access to earned wages through our financial wellness program.
  • Generous holiday entitlement.
  • Enhanced sick pay provisions for added financial security.
  • Recognition for long service with rewards and additional leave.
  • Complimentary meals during shifts.
  • Interest-free loans for public transport season tickets.
  • A range of pension options to secure your future.
  • Family-friendly leave policies for all types of parents.
  • A dedicated Menopause Plan to support our female employees.
  • Discounts at numerous fitness centers across the UK.


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