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Seasonal Sales Ambassador
2 months ago
We are seeking a highly motivated and enthusiastic Seasonal Sales Assistant to join our team. As a Seasonal Sales Assistant, you will be working at the forefront of our business, providing 5-star customer service and showcasing our beautiful products to our customers.
Key Responsibilities- Provide exceptional customer service, going above and beyond to ensure a positive experience for our customers.
- Act as a Lush Ambassador, championing our ethics and values during consultations and product demonstrations.
- Operate our till systems, handling cash and providing accurate change.
- Stock products on the shop floor, work delivery shifts, and ensure our products are clean and inviting to customers.
- Engage with customers through active listening, understanding their needs, and providing relevant product information and demonstrations.
- Provide sit-down consultations and bespoke routines to fulfill customer needs, including hand and arm massages.
- Host bespoke parties tailored to our party guests' needs.
- Be adaptable and solutions-focused, as no two days in retail are the same.
- A genuine passion for delivering exceptional customer service and understanding customer needs.
- Ability to collaborate with team members to achieve store goals and maintain a positive and supportive work environment.
- Strong verbal communication skills to engage customers, actively listen to their needs, and provide relevant product information.
- Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure.
- Skill in identifying and resolving customer issues or complaints, finding appropriate solutions, and ensuring customer satisfaction.
- Aptitude for maintaining an organized store environment, managing inventory, and creating visually appealing product displays.
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months' full pay for parental leave (primary caregiver)*
- Financial childcare support on return to work*
- Flexible working
Lush is a pioneering cosmetics company that has been driven by innovation and ethics since its establishment in 1995. We create handmade products using fresh ingredients like organic fruits and vegetables, and we fight against animal testing and over-packaging. We operate in 52 countries with 928 global shops, and our people are the heart and soul of our business.
