Seasonal Sales Representative

3 weeks ago


Swansea, City and County of Swansea, United Kingdom Lush Full time
About the Role

We are seeking a highly motivated and enthusiastic Seasonal Sales Assistant to join our team. As a Seasonal Sales Assistant, you will be working at the forefront of our business, providing 5-star customer service during our busiest time of year.

Key Responsibilities
  • Provide exceptional customer service, going above and beyond to ensure customer satisfaction.
  • Champion our ethics and values during consultations, showcasing our beautiful products and promoting our commitment to sustainability and cruelty-free practices.
  • Operate our till systems, handling cash and providing a seamless customer experience.
  • Stock products on the shop floor, work delivery shifts, and maintain a clean and inviting store environment.
  • Engage with customers through active listening, recommending products, and providing relevant information and demonstrations.
  • Host bespoke parties tailored to our guests' needs, providing a unique and memorable experience.
Requirements
  • A genuine passion for delivering exceptional customer service and understanding customer needs.
  • Strong verbal communication skills to engage customers, actively listen to their needs, and provide relevant product information.
  • Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure.
  • Organisation skills to maintain an organised store environment, manage inventory, and create visually appealing product displays.
What We Offer
  • Holiday allowance
  • 50% discount on Lush products and spa treatments
  • Profit-based bonus
  • Complimentary spa treatment*
  • Pension scheme
  • Paid day off for your birthday
  • Cycle to work scheme
  • Discounted rail and bus season tickets
  • Employee assistance programme
  • 6 months' full pay for parental leave (primary caregiver)*
  • Financial childcare support on return to work*
  • Flexible working

*Qualifying period and hours required

Lush is a pioneering beauty company driven by innovation and ethics. We create handmade products using fresh ingredients like organic fruits and vegetables, and we're committed to fighting animal testing and over-packaging. Join us in our mission to make a positive impact on the world.



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