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Healthcare Administration Manager
2 months ago
Position Overview
This is a temporary role for a duration of 6 months.
Barchester Healthcare is seeking a skilled and committed Administrator to become an integral part of our management team. In this role, you will provide essential support to the General Manager, ensuring the smooth operation of a high-quality care facility. This diverse position involves overseeing Customer Experience initiatives, as well as managing HR, Recruitment, Payroll, Finance, and guiding junior administrative staff.
Key Responsibilities
• Foster a welcoming atmosphere for residents, staff, and visitors.
• Handle inquiries and conduct tours for potential residents and their families, while effectively managing the customer database to enhance the home's commercial success.
• Contribute to the care home's occupancy and reputation through community engagement efforts.
• Address resident and family feedback with a strong emphasis on customer service.
• Assist in the recruitment process for home staff, including conducting employment checks and organizing orientation sessions.
• Prepare payroll for home-based employees.
• Provide support and information to staff regarding HR-related queries using available resources.
• Ensure the secure storage of all personal files.
• Attend meetings and accurately document notes and minutes as needed.
• Complete staff rotas and manage petty cash and resident fund accounts.
• Update training, supervision, and appraisal records for staff.
• Offer guidance on professional development opportunities, including pathways to Apprenticeships and qualifications.
Essential Qualifications
• Experience in a customer-facing role.
• Prior experience in HR administration and recruitment.
• Exceptional attention to detail and the ability to prioritize tasks effectively.
• Proficient in Microsoft Office, particularly Word, Excel, and Outlook.
• A CIPD qualification would be advantageous.
Benefits and Rewards
• A Rewarding Excellence bonus, offering financial recognition of up to £500 for a Good or Outstanding CQC inspection.
• Unlimited access to our generous referral scheme, allowing you to earn up to £500 for each successful referral.
• Access to a variety of retail and leisure discounts with major brands and supermarkets.
• Complimentary access to medical specialists for second opinions to aid in decision-making.
• Confidential and free access to counseling and legal services.
• Tax code review service to ensure you are on the correct tax code.
• Option to participate in our monthly staff lottery alongside colleagues across the UK.
Barchester Healthcare is proud to be recognized as one of the best companies to work for in the UK, dedicated to valuing and respecting our team members. If you are looking to advance your administrative career with a supportive employer that offers opportunities for growth, Barchester is an empowering and fulfilling place to work.
