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Guildford, Surrey, United Kingdom MASSIMO DUTTI Full timeJob Title: Visual Merchandising ManagerJob SummaryWe are seeking a highly skilled Visual Merchandising Manager to join our team at Massimo Dutti. As a key member of our store team, you will be responsible for creating visually appealing store displays and ensuring that our products are merchandised in accordance with company guidelines.Key...
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Guildford, Surrey, United Kingdom MASSIMO DUTTI Full timeJob Title: Visual Merchandising ManagerJob SummaryWe are seeking a highly skilled Visual Merchandising Manager to join our team at Massimo Dutti. As a key member of our store team, you will be responsible for creating visually appealing store displays and ensuring that our products are merchandised to the highest standards.Key ResponsibilitiesCommercial and...
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Visual Merchandising Manager
2 months ago
Visual Merchandising Manager
Massimo Dutti Guildford
Job SummaryWe are seeking a highly skilled Visual Merchandising Manager to join our team at Massimo Dutti Guildford. As a key member of our store team, you will be responsible for creating an exceptional customer experience through the visual presentation of our products.
Key Responsibilities- Commercial and Merchandising
- Ensure that the floor layout is merchandised in accordance with company guidelines.
- Promote new lines effectively.
- Identify creative and visual ideas and take action to implement them.
- Manage in-store furniture, tables, walls, layouts, internal mannequins, and fixtures to maintain high standards of the brand image.
- Build action plans for commercial and visual activity of the store on a daily, weekly, and seasonal basis.
- Analyze daily, weekly, and monthly commercial reports and money mapping to make decisions on product layout.
- Monitor the layout and availability of products, including shoes, accessories, and perfumes.
- Stay up-to-date on the latest fashion trends and provide feedback on competitors' activity.
- Store Operations
- Work alongside the operational manager to ensure best practice of digital devices is in place at all times.
- Control product levels in the store and communicate with senior management on product needs.
- Monitor all procedures related to product, including warehouse, orders, and reports.
- Understand and reinforce the company return policy.
- Promote HR policies and procedures and the Code of Conduct in the store.
- Training and Development
- Be responsible for the training and development of the commercial team.
- Work alongside senior management to support new starters' training.
- Identify members of the commercial team with development potential and build a continuous internal succession plan.
- Customer Service
- Ensure a high level of customer satisfaction is offered in the store.
- Support customer service with product knowledge and awareness of new arrivals, best sellers, and fashion trends.
- Offer alternatives with the services provided and the technology used in the store.
- Health and Safety
- Ensure good housekeeping is maintained throughout all areas in the store.
- Communicate with senior management in case of an accident.
- Aware of the risks of employees and customers are exposed to and safe work practices and company procedures to overcome them.
- Comply with the Company Health & Safety Policy.
- Be an ambassador in the company's sustainability project.
- Previous fashion retail experience.
- Prior visual experience within a fast-paced environment.
- Good team management skills.
- Market, commercial, and competitors awareness.
- Visual flair and creative thinking required.
- Initiative and self-motivation to drive own development.
- Lead by example, motivating and developing employees.
- Time management and strong organizational skills – delegation.
- Identify problems, react accordingly with initiative and problem-solving.
- People and interpersonal skills – mentoring.
- Maintain a positive attitude and customer service – works under pressure and reacts in a professional manner.
- Good verbal and written communication skills.
- Numeracy and analytical skills.