Client Services Coordinator

1 week ago

Birmingham, Birmingham, United Kingdom Fellows Auctioneers Full time
Job Title: Client Services Assistant

About the Role:

Fellows Auctioneers is seeking a highly motivated and organized Client Services Assistant to join our dynamic team in Birmingham. As a key member of our client services team, you will play a vital role in supporting our clients and business development teams.

Key Responsibilities:

  • Client Support: Provide exceptional customer service to our clients, responding to their queries and concerns in a timely and professional manner.
  • Front of House Duties: Greet and host visitors, maintaining a high level of customer service and embodying our company values.
  • Client Registration: Assist in registering customers for viewings and valuations, adhering to company and governmental processes.
  • Invoice Management: Support the accounts team with raising and settling customer invoices.
  • Logistics Support: Aid the logistics team in the movement of goods.
  • Auction Assistance: Allocate bids and assist bidders before and during auctions; approve online registrations.
  • Client Coordination: Work on key client coordination, maintaining client details on our CRM system.
  • Relationship Building: Build and develop relationships with new and existing clients.
  • Sales and Marketing Support: Assist in creating sales pitches, conducting market research, and supporting social media strategies.
  • Administrative Support: Provide administrative assistance to the Business Development Manager and other department heads.
  • Event Participation: Help organize and attend events, supporting the marketing team.

Requirements:

  • Excellent Communication Skills: Strong written and verbal communication skills, with the ability to build rapport with clients and colleagues.
  • Attention to Detail: Meticulous and thorough in all tasks, with a focus on delivering high-quality results.
  • IT Proficiency: Strong skills in IT, with the ability to learn new systems quickly.
  • Positive Attitude: Approachable, enthusiastic, and willing to go the extra mile to support our clients and team.
  • Team Player: Able to work independently and collaboratively within a small team.
  • Time Management: Capable of prioritizing tasks and working to deadlines effectively.

What We Offer:

Fellows Auctioneers is committed to creating an inclusive and diverse work environment. We offer a range of benefits, including:

  • Discretionary adhoc team rewards
  • Compensation for overtime and working events
  • Additional days of annual leave awarded for length of employment
  • A collaborative, inspiring, work environment
  • Accessible learning resources
  • Continued professional development at all levels, including auction clerking training
  • Working in a technologically forward environment with access to the latest auction management systems and hardware
  • Free 24/7 access to employee wellbeing support
  • Access to an employee discount platform
  • Purchasing incentives
  • Electric car scheme with free ports (Birmingham)
  • Paid for Parking Permit upon completion of probation
  • Paid for travel between our Birmingham and London offices, or any external event
  • Companywide, full Christmas closure (from entitlement)

How to Apply:

If you are a motivated and organized individual who is passionate about delivering exceptional customer service, please submit your CV and a cover letter detailing your experience and why you are the perfect fit for this role.

  • Client Services Coordinator

    1 day ago

    Birmingham, Birmingham, United Kingdom Fellows Auctioneers Full time

    Job Title: Client Services AssistantAbout the Role:Fellows Auctioneers is seeking a highly motivated and organized Client Services Assistant to join our dynamic team in Birmingham. As a key member of our client services team, you will play a vital role in supporting our clients and business development teams.Key Responsibilities:Front of House Duties: Greet...

  • Client Services Coordinator

    2 days ago

    Birmingham, Birmingham, United Kingdom Fellows Auctioneers Full time

    Job Title: Client Services AssistantAbout the Role:Fellows Auctioneers is seeking a highly motivated and organized Client Services Assistant to join our dynamic team in Birmingham. As a key member of our client services team, you will play a vital role in supporting our clients and business development teams.Key Responsibilities:Front of House Duties: Greet...

  • Client Services Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Bruin Full time

    Position OverviewA distinguished firm specializing in Financial Advisory services is seeking a proficient Client Services Coordinator to enhance their Client Support team.In collaboration with Financial Advisors and Paraplanners, the primary responsibilities will encompass:Processing new business submissionsManaging the scheduling of Annual and Portfolio...

  • Client Services Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Katie Bard Full time

    About the Role: A distinguished legal practice is in search of a capable Client Services Coordinator to deliver comprehensive assistance within their Court of Protection division. Key Responsibilities: Uphold a superior level of client service consistently. Provide exceptional personal assistant and administrative support to legal professionals. Collaborate...

  • Client Services Coordinator

    1 week ago

    Birmingham, Birmingham, United Kingdom Fellows Auctioneers Full time

    About the RoleWe are seeking a highly motivated and organized Client Services Assistant to join our dynamic team at Fellows Auctioneers. As a key member of our client services and business development teams, you will play a pivotal role in supporting our clients and driving business growth.Key ResponsibilitiesFront of House Duties: Provide exceptional...

  • Client Services Coordinator

    1 week ago

    Birmingham, Birmingham, United Kingdom Fellows Auctioneers Full time

    About the RoleWe are seeking a highly motivated and organized Client Services Assistant to join our dynamic team at Fellows Auctioneers. As a key member of our client services and business development teams, you will play a pivotal role in supporting our clients and driving business growth.Key ResponsibilitiesFront of House Duties: Provide exceptional...

  • Client Services Coordinator

    7 days ago

    Birmingham, Birmingham, United Kingdom Fellows Auctioneers Full time

    About the RoleWe are seeking a highly motivated and organized Client Services Assistant to join our dynamic team at Fellows Auctioneers. As a key member of our client services and business development teams, you will play a pivotal role in supporting our clients and driving business growth.Key ResponsibilitiesFront of House Duties: Provide exceptional...

  • Client Services Coordinator

    7 days ago

    Birmingham, Birmingham, United Kingdom Fellows Auctioneers Full time

    About the RoleWe are seeking a highly motivated and organized Client Services Assistant to join our dynamic team at Fellows Auctioneers. As a key member of our client services and business development teams, you will play a pivotal role in supporting our clients and driving business growth.Key ResponsibilitiesFront of House Duties: Provide exceptional...

  • Client Services Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Irwin Mitchell Full time

    Your RoleAs a vital member of our national Client Services team, you will play an essential role in supporting our Birmingham office. Acting as a primary liaison for clients and external parties involved in legal proceedings, you will collaborate closely with our fee-earners to assist with various administrative, secretarial, and non-billable...

  • Client Service Coordinator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Evelyn Partners Full time

    About Evelyn PartnersEvelyn Partners is a leading integrated wealth management and professional services group, with over 186 years of experience in helping generations of people and businesses to thrive.We offer an extensive range of financial and professional services to individuals, family trusts, professional intermediaries, charities, and businesses.Our...

  • Client Service Coordinator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Evelyn Partners Full time

    About Evelyn PartnersEvelyn Partners is a leading integrated wealth management and professional services group, with over 186 years of experience in helping generations of people and businesses to thrive.We offer an extensive range of financial and professional services to individuals, family trusts, professional intermediaries, charities, and businesses.Our...

  • Client Service Coordinator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Evelyn Partners Full time

    About Evelyn PartnersEvelyn Partners is a leading integrated wealth management and professional services group, with over 186 years of experience in helping generations of people and businesses to thrive.We offer an extensive range of financial and professional services to individuals, family trusts, professional intermediaries, charities, and businesses.Our...

  • Client Service Coordinator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Evelyn Partners Full time

    About Evelyn PartnersEvelyn Partners is a leading integrated wealth management and professional services group, with over 186 years of experience in helping generations of people and businesses to thrive.We offer an extensive range of financial and professional services to individuals, family trusts, professional intermediaries, charities, and businesses.Our...

  • Client Services Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Margetts Fund Management Ltd Full time

    The PositionAs a Client Services Coordinator, you will be an integral part of a dedicated team of 7 professionals.Key Responsibilities:Addressing inquiries through various channels including email, postal correspondence, and telephone.Conducting Anti-Money Laundering assessments as part of comprehensive customer due diligence and fraud prevention...

  • Client Relations Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Fellows Auctioneers Full time

    Become a Vital Part of Our Client Relations TeamAn exciting opportunity is available for a committed individual to join our organization as a Client Relations Coordinator. If you have a strong enthusiasm for providing outstanding client support and excel in a fast-paced environment, this position is tailored for you.In the role of Client Relations...

  • Client Service Coordinator

    1 week ago

    Birmingham, Birmingham, United Kingdom Evelyn Partners Full time

    About Evelyn PartnersEvelyn Partners is a leading integrated wealth management and professional services group with a rich history of over 186 years. We offer a comprehensive range of financial and professional services to individuals, family trusts, professional intermediaries, charities, and businesses.We pride ourselves on delivering an award-winning...

  • Client Service Coordinator

    1 week ago

    Birmingham, Birmingham, United Kingdom Evelyn Partners Full time

    About Evelyn PartnersEvelyn Partners is a leading integrated wealth management and professional services group with a rich history of over 186 years. We offer a comprehensive range of financial and professional services to individuals, family trusts, professional intermediaries, charities, and businesses.We pride ourselves on delivering an award-winning...

  • Client Service Coordinator

    2 days ago

    Birmingham, Birmingham, United Kingdom Evelyn Partners Full time

    About Evelyn PartnersEvelyn Partners is a leading integrated wealth management and professional services group, with over 186 years of experience in helping individuals, family trusts, professional intermediaries, charities, and businesses thrive.We offer a comprehensive range of financial and professional services, driven by our core values of Personal,...

  • Client Service Coordinator

    2 days ago

    Birmingham, Birmingham, United Kingdom Evelyn Partners Full time

    About Evelyn PartnersEvelyn Partners is a leading integrated wealth management and professional services group, with over 186 years of experience in helping individuals, family trusts, professional intermediaries, charities, and businesses thrive.We offer a comprehensive range of financial and professional services, driven by our core values of Personal,...

  • Client Service Coordinator

    6 days ago

    Birmingham, Birmingham, United Kingdom Evelyn Partners Full time

    About Evelyn PartnersEvelyn Partners is a leading integrated wealth management and professional services group with a rich history of helping individuals and businesses thrive. Our mission is to provide exceptional advice and services to our clients, and we're committed to delivering a first-class experience.Job SummaryWe're seeking a highly organized and...