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Marketing and Communications Specialist

2 months ago

Welwyn Garden City, Hertfordshire, United Kingdom Inventum Group (Formally Wells Tobias) Full time
About the Role

This is a key position within Inventum Group (Formally Wells Tobias) that will play a vital role in ensuring the effective generation and retention of customers.

Key Responsibilities
  • Customer Communication: Ensure accurate and timely communication to customers and internal colleagues.
  • Marketing and Promotion: Develop and implement marketing strategies to promote the company's products and services.
  • Customer Retention: Identify and implement strategies to retain existing customers and prevent customer churn.
  • Operational Support: Provide administrative support to the team, ensuring efficient execution of daily business operations.
  • Marketing Support: Assist in the development, creation, and tracking of marketing materials, ensuring consistency with the company's branding guidelines.
  • Communication Coordination: Serve as a central point of communication, relaying information between the company and customers, and internal teams.
  • Retention Assistance: Provide regular reports on customer feedback activities and contribute to the strategy and planning of the retention program.
  • Project Assistance: Support in project management, assisting in coordination and implementation of business initiatives.
About Inventum Group

Inventum Group is committed to fair and equitable recruitment processes, regardless of applicant background or characteristics. We actively encourage applications from underrepresented and diverse talent.

We value diversity and inclusion in the workplace and strive to create an environment where everyone feels welcome and valued.