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Bicycle Repair Specialist

2 months ago


Nottingham, Nottingham, United Kingdom Frasers Group Full time

Position Overview

We are seeking a skilled Bicycle Repair Specialist to join our team at Frasers Group. The ideal candidate will possess a strong background in bicycle mechanics and a passion for providing exceptional service to our customers.

Key Responsibilities:

Bicycle Maintenance: Execute a comprehensive range of bicycle maintenance tasks, including brake adjustments, gear tuning, wheel alignment, drivetrain upkeep, and suspension servicing. Accurately diagnose and troubleshoot mechanical problems. Bicycle Assembly: Assemble new bicycles in accordance with manufacturer specifications and store protocols, ensuring they are safe and ready for retail. Customer Consultations: Engage with customers to evaluate their bicycle repair and maintenance requirements. Offer informed recommendations and detailed cost estimates for services. Parts and Accessories Guidance: Assist customers in selecting suitable parts, accessories, and upgrades for their bicycles. Safety Assessments: Conduct thorough safety evaluations on bicycles to identify and rectify potential safety issues. Quality Assurance: Ensure that all serviced bicycles comply with the highest quality standards and safety regulations. Workshop Organization: Maintain an orderly and efficient workshop environment, including the management of spare parts and tools inventory. Customer Interaction: Deliver outstanding customer service by explaining repair processes, addressing inquiries, and providing maintenance advice.

Required Qualifications:

Proven expertise in bicycle mechanics, with the ability to diagnose and repair various bicycle types and components. Previous experience in a bicycle repair role is highly advantageous. Familiarity with different bicycle brands, models, and components. Strong attention to detail and dedication to high-quality workmanship. Excellent communication and customer service skills. Ability to work autonomously as well as collaboratively within a team. Knowledge of safety standards and practices related to bicycle maintenance. Willingness to stay informed about the latest advancements in bicycle technology and repair methodologies.

Additional Information:

Performance-based bonuses across a variety of products. Monthly group rewards and recognition initiatives. Access to a range of development courses with national qualifications. Employee discounts on uniforms and gym memberships. Group-wide discounts available across all product lines. Eligibility for the Ride-To-Work Scheme (subject to terms and conditions).