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Bicycle Technician

1 month ago

Nottingham, Nottingham, United Kingdom Frasers Group Full time

Role Overview

As a skilled Bicycle Technician at Frasers Group, you will be responsible for delivering exceptional bicycle repair and maintenance services to our customers. Your primary goal will be to ensure that customers' bicycles are serviced, repaired, and maintained to the highest standards, while providing outstanding customer service and advice.

Key Responsibilities

  • Bicycle Repairs: Perform a wide range of bicycle repairs, including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service. Accurately troubleshoot and diagnose mechanical issues.
  • Bicycle Assembly: Assemble new bicycles according to manufacturer guidelines and store standards, ensuring they are safe and ready for sale.
  • Service Consultations: Interact with customers to assess their bicycle repair and maintenance needs. Provide recommendations and cost estimates for services.
  • Parts and Accessories: Assist customers in selecting appropriate parts, accessories, and upgrades for their bicycles.
  • Safety Inspections: Conduct safety inspections on bicycles to identify and address potential safety hazards.
  • Quality Control: Ensure that all repaired bicycles meet the highest quality standards and safety regulations.
  • Inventory Management: Maintain a well-organized and efficient workshop, including managing the inventory of spare parts and tools.
  • Customer Service: Provide excellent customer service, including explaining repair work to customers, answering questions, and offering advice on bicycle maintenance.

Requirements

  • Proficiency in bicycle mechanics, including the ability to diagnose and repair a wide range of bicycle types and components.
  • Previous experience as a bicycle mechanic is highly desirable.
  • Knowledge of various bicycle brands, models, and components.
  • Strong attention to detail and a commitment to quality workmanship.
  • Excellent customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Knowledge of safety standards and practices related to bicycle repairs.
  • Willingness to stay updated on the latest advancements in bicycle technology and repair techniques.