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Senior Customer Support Administrator
2 months ago
Are you eager to embark on a rewarding office-based career?
Do you possess robust customer support abilities acquired from retail or hospitality sectors?
If so, Mulberry Recruitment is seeking a Customer Support Administrator to become a vital part of their welcoming team.
Key Responsibilities:- Assist in the management and delivery of all products offered to both current and prospective clients while ensuring outstanding customer support.
- Collaborate with networks on order fulfillment.
- Generate and update all elements of project invoicing within the CRM system.
- Strive for continuous enhancement of customer satisfaction and Service Delivery expertise.
- Oversee the communication process regarding service-impacting issues to both the organization and our clients.
- Cultivate relationships with essential partners, ensuring a cohesive service experience from supplier to client.
- Analyze reports and assess team performance.
Essential Skills:
- Strong customer support skills.
