Customer Service Team Leader
2 months ago
We are seeking a highly motivated and experienced Customer Service Team Leader to join our team at William Hill. As a key member of our shop floor team, you will play a vital role in delivering exceptional customer service and ensuring our customers have a positive experience in our betting shops.
Key Responsibilities- Lead and motivate a team of Customer Service Representatives to achieve high standards of customer service
- Coach and develop your team to ensure they have the skills and knowledge to deliver excellent customer service
- Maintain high standards of visual displays and ensure the shop is always looking its best
- Build strong relationships with customers and provide an excellent customer service experience
- Champion safer gambling practices and ensure compliance with company policies
- Open and close the shop, with support from your team as required
- Ensure your shop achieves targets and meets performance expectations
Our shops have a variety of opening times between 8am-10pm, Monday to Sunday. Shifts are devised on a rota basis and are subject to change, including evening and weekend working.
What We Offer- A competitive compensation package, including incentives and a quarterly performance bonus
- Continuous training and development opportunities, including an induction programme and external training
- Opportunities for career progression, including Cluster Operations Manager and Head Office roles
- 28 days holiday, plus an extra paid day off for your birthday
- A pension plan with employer matching contributions
- Perks and discounts, including access to a heavily discounted Zone 1-6 Oyster card
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Customer Service Team Leader
2 months ago
Glasgow, Glasgow City, United Kingdom William Hill Full timeAbout the RoleWe are seeking a highly motivated and experienced Team Leader to join our Customer Service team at William Hill. As a Team Leader, you will play a vital role in maintaining a welcoming atmosphere for our customers, ensuring they receive an exceptional experience in our betting shops.Key ResponsibilitiesLead and motivate a team of Customer...
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Customer Service Team Leader
2 months ago
Glasgow, Glasgow City, United Kingdom William Hill Full timeAbout the RoleWe are seeking a highly motivated and experienced Team Leader to join our Customer Service team at William Hill. As a Team Leader, you will play a vital role in maintaining a welcoming atmosphere for our customers, ensuring they receive an exceptional experience in our betting shops.Key ResponsibilitiesLead and motivate a team of Customer...
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Customer Service Team Leader
3 weeks ago
Glasgow, Glasgow City, United Kingdom William Hill PLC Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Service Team Leader to join our team at William Hill PLC. As a Customer Service Team Leader, you will be responsible for leading and motivating a team of Customer Service Representatives, ensuring that our customers receive an exceptional experience in our retail stores.Key...
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Store Team Leader
3 weeks ago
Glasgow, Glasgow City, United Kingdom Certas Energy UK Ltd Full timeWe are seeking a highly motivated and customer-focused Store Team Leader to join our team at Certas Energy UK Ltd. As a Store Team Leader, you will be responsible for delivering exceptional customer service and driving sales growth in our retail store.About the Role:As a Store Team Leader, you will be the face of our brand, responsible for ensuring that our...
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Customer Team Leader
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Store Team Leader
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Glasgow, Glasgow City, United Kingdom Certas Energy UK Ltd Full timeWe are seeking a highly motivated and customer-focused Store Team Leader to join our team at Certas Energy UK Ltd.The successful candidate will be responsible for delivering exceptional customer service, ensuring the store remains compliant with company policies, and achieving sales targets.About the Role:As a Store Team Leader, you will be the face of our...
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Service Team Leader
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Service Team Leader
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Glasgow, Glasgow City, United Kingdom Orona Ltd Full timeService Team LeaderWe are seeking a highly skilled and experienced Service Team Leader to join our service department at Orona Ltd. As a key member of our team, you will work closely with the Service Manager to ensure the smooth operation of our service and call-out teams.Key Responsibilities:Coordinate and assist Service Engineers in their daily...
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Service Team Leader
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Glasgow, Glasgow City, United Kingdom Orona Ltd Full timeService Team LeaderWe are seeking a highly skilled and experienced Service Team Leader to join our service department at Orona Ltd. The successful candidate will work closely with the Service Manager to assist the service and call out team.Key Responsibilities:Assist and coordinate Service Engineers to ensure efficient and effective service delivery.Provide...
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Service Team Leader
4 weeks ago
Glasgow, Glasgow City, United Kingdom Orona Ltd Full timeService Team LeaderWe are seeking a highly skilled and experienced Service Team Leader to join our service department at Orona Ltd. The successful candidate will work closely with the Service Manager to assist the service and call out team.Key Responsibilities:Assist and coordinate Service Engineers to ensure efficient and effective service delivery.Provide...
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Team Leader
1 month ago
Glasgow, Glasgow City, United Kingdom Urban Outfitters Full timeJob Title: Team LeaderUrban Outfitters is seeking a highly motivated and experienced Team Leader to join our team. As a Team Leader, you will be responsible for leading a team of sales associates and providing exceptional customer service to our customers.Key Responsibilities:Lead a team of sales associates to achieve sales goals and provide exceptional...
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Team Leader
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Glasgow, Glasgow City, United Kingdom Urban Outfitters Full timeJob Title: Team LeaderUrban Outfitters is seeking a highly motivated and experienced Team Leader to join our team. As a Team Leader, you will be responsible for leading a team of sales associates and providing exceptional customer service to our customers.Key Responsibilities:Lead a team of sales associates to achieve sales goals and provide exceptional...
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Team Leader
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Accommodation Office Team Leader
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Glasgow, Glasgow City, United Kingdom Reha Team Hannover Full timeJob Title: Accommodation Office Team LeaderAre you looking for a challenging career in the automotive industry? At Reha Team Hannover, we design, develop, and manufacture a wide range of specialist vehicles, including wheelchair-accessible vehicles, taxis, and minibuses. Our commitment to quality and innovation has made us a trusted name in the industry, and...
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Accommodation Office Team Leader
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Glasgow, Glasgow City, United Kingdom Reha Team Hannover Full timeJob Title: Accommodation Office Team LeaderAre you looking for a challenging career in the automotive industry? At Reha Team Hannover, we design, develop, and manufacture a wide range of specialist vehicles, including wheelchair-accessible vehicles, taxis, and minibuses. Our commitment to quality and innovation has made us a trusted name in the industry, and...
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Glasgow, Glasgow City, United Kingdom Grosvenor Casinos Full timeJob Title: Team LeaderAbout the RoleAs a Team Leader at Grosvenor Casinos, you will play a pivotal role in delivering exceptional food and beverage services that exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency, ensuring every customer enjoys a flawless dining experience.Key...
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Team Leader
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Glasgow, Glasgow City, United Kingdom Grosvenor Casinos Full timeJob Title: Team LeaderAbout the RoleAs a Team Leader at Grosvenor Casinos, you will play a pivotal role in delivering exceptional food and beverage services that exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency, ensuring every customer enjoys a flawless dining experience.Key...