Care Services Manager

2 weeks ago

York, York City, United Kingdom Gilbert Meher Ltd Full time
Assistant Care Manager Job Opportunity

We are partnering with a well-established care provider to recruit an Assistant Care Manager for their services in York and Tadcaster. This role is ideal for an experienced professional in the care sector who is passionate about maintaining high standards of care and ensuring compliance with all relevant regulations.

Key Responsibilities:
  • Report directly to the Registered Care Manager.
  • Conduct monthly audits to ensure all services comply with CQC standards, Health and Safety regulations, and other statutory requirements.
  • Ensure that any actions from internal audits are implemented and embedded into the services.
  • Maintain up-to-date tenant support plans, ensuring they detail all necessary information to provide the right level of care.
  • Oversee the completion and regular review of risk assessments, particularly after any incidents or accidents.
  • Work closely with HR to support the recruitment process of Support Workers.
  • Investigate and review incidents, accidents, and safeguarding concerns reported through the RADAR system, liaising with the Head of Compliance, Governance, and Quality as needed.
  • Build and maintain effective relationships with external contract and commissioning managers, as well as health and social care professionals involved in tenant care.
Management Responsibilities:
  • Directly manage Team Leaders, conducting annual appraisals, supervisions, and supporting them in managing their teams.
  • Provide professional leadership and guidance to all Support Workers across the Trust.
  • Conduct performance monitoring, investigations, and staff disciplinary procedures as necessary.
  • Participate in management meetings and provide leadership across the organization.
Candidate Requirements:
  • At least 1 year of experience in a similar role within the care sector.
  • Health & Social Level 3 qualification or a willingness to work towards it.
  • Strong organisational skills with the ability to manage time effectively and work independently to meet tight deadlines.
  • Excellent communication and leadership skills, with a focus on constructive improvement.
  • A thorough understanding of relevant regulations, ethics, and laws in the care sector.
  • Flexibility to work outside office hours when required and participate in the on-call rota.
Benefits:
  • The organisation offers a competitive benefits package, including:
  • Company pension scheme.
  • Health & wellbeing program.
  • Referral program.
  • Sick pay.

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