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Operations Project Coordinator

2 months ago

Warrington, Warrington, United Kingdom Plentific Full time

Welcome to Plentific, a pioneering force in real-time property solutions. We are on the lookout for exceptional talent to enhance our ambitious team. As a global entity, our headquarters are in London, with operations extending across the United Kingdom, Germany, and North America.

As a B2B organization, our mission is to empower landlords, letting agents, and property managers to optimize their operations, unlock new revenue streams, elevate tenant satisfaction, and ensure compliance through our award-winning SaaS technology platform. We also collaborate with SMEs and large service providers, assisting them in expanding their reach and growing their businesses.

We are not just another proptech company; we are supported by some of the most prominent names in the industry, including A/O PropTech, Highland Europe, Mubadala, RXR Digital Ventures, and Target Global, and we partner with some of the leading players in real estate worldwide.

Beyond business, we are committed to fostering stronger communities where individuals can flourish. We focus on ensuring the quality and safety of buildings, supporting decarbonization through our ESG Retrofit Centre of Excellence, and promoting diversity in the sector through the Women's Trade Network. We prioritize creating outstanding experiences for our team members, fostering an open and empowering culture, and continuously seeking passionate, driven individuals to join us in our mission.

What We Offer:

  • A dynamic, friendly, and collaborative hybrid/flexible working environment
  • Numerous opportunities for career advancement and progression
  • A multicultural workplace with over 20 nationalities that values diversity, equity, and inclusion
  • A focus on well-being through social events, digital learning, career development programs, and more

If you are ready to be part of a dynamic and innovative team that is transforming the real estate landscape, we would love to hear from you.

The Role

This position can be performed remotely within the UK.

We are seeking an Operations Project Coordinator to join our Operations Team. We prioritize understanding our customers' businesses before diving into technology. This approach leads to intelligent technology solutions that streamline outdated and complex processes, reduce repair and management costs, and create positive changes for both our customers and the local community.

As an Operations Project Coordinator, you will manage multiple projects from inception to completion, ensuring they are delivered on schedule and within budget, thereby enabling our clients to achieve their business objectives. With strong leadership, initiative, and a personable demeanor, you will enhance performance and satisfaction among our clients.

Key Responsibilities:

  • Plan and manage projects, coordinating with the team and clients to fulfill functional requirements
  • Assess risks and issues, solve problems, and prioritize tasks throughout the project lifecycle
  • Proactively manage client communications and maintain robust relationships with customers
  • Translate client requirements into features, user stories, and acceptance test criteria
  • Conduct testing of software updates
  • Oversee defect tracking and resolution for functional testing and client-executed user acceptance testing

Required Skills:

  • Excellent written and verbal communication skills, as regular interaction with clients and key stakeholders is essential
  • Proficient in productivity applications
  • A quick and highly motivated learner of new software
  • Strong organizational, problem-solving, and planning skills with a keen attention to detail

Experience and Qualifications:

  • Prior experience in Project Management or a related field
  • Familiarity with API integration with third-party systems
  • Experience in a technical or software development environment
  • Knowledge of Jira and Confluence tools
  • Experience in the social housing or local government sectors is desirable but not essential

Benefits:

As we rapidly advance our ambitious plans, we are eager to expand our team of dedicated professionals to realize our vision of managing over 2 million properties through our platform across various countries. You can play a vital role in shaping the future of property management globally. Here’s what we provide:

  • A competitive compensation package
  • 25 days of annual leave
  • A flexible working environment, including the option to work abroad
  • Private healthcare for you and immediate family members, along with discounted gym memberships, optical, dental, and private GP services
  • Enhanced parental leave
  • Life insurance (4x salary)
  • Employee assistance program
  • Company volunteering day and charity salary sacrifice scheme
  • Access to a learning management system powered by Udemy
  • Referral bonuses and charity donations for successful introductions
  • Season ticket loans, Cycle to Work, Electric Vehicle, and Techscheme programs
  • Pension scheme
  • Work abroad scheme
  • Company-sponsored lunches, dinners, and social gatherings
  • A fully stocked kitchen with drinks, snacks, fruit, breakfast cereals, and more