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Travel Money Specialist

2 months ago

Hucknall, Nottinghamshire, United Kingdom Travelex Full time
Travel Money Advisor Role

Are you passionate about helping customers achieve their travel goals? Do you have a keen eye for detail and a love for numbers? We're seeking a skilled Travel Money Advisor to join our team at Travelex, a leading specialist provider of foreign exchange.

Key Responsibilities:
  • Nurture relationships with customers to understand their travel and currency needs, providing tailored solutions to meet their requirements.
  • Establish yourself as a trusted advisor, providing expert guidance on Travelex products and services.
  • Process foreign exchange transactions accurately and efficiently, ensuring seamless customer experiences.
  • Deliver on key performance goals, driving procedural, operational, and customer-focused excellence.
  • Implement best practice legal and regulatory standards, adhering to Travelex compliance procedures.
Requirements:
  • Numerical proficiency, with a strong grasp of numbers and attention to detail.
  • IT proficiency, with experience using computers and in-house till systems.
  • Excellent communication and interpersonal skills, with a passion for building relationships and providing exceptional customer service.
  • A desire to succeed, with a drive to make a positive impact and deliver exceptional results.
What We Offer:
  • A competitive salary and monthly bonus structure.
  • A wide range of employee benefits, including insurance, wellness programs, and discounts.
  • Flexible working hours and shift patterns, with opportunities for overtime.
  • 25 days' holiday (pro-rata) and the option to sell additional days.
  • A pension scheme with a great provider – Scottish Widows.
About Travelex:

We're a market-leading specialist provider of foreign exchange, with a network of stores and a trusted brand in international money. Our mission is to simplify customers' access to international money, however and whenever.