Service Manager

3 months ago

Hucknall, United Kingdom Active Care Group Full time

Come and join one of the UK's largest providers of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.


We have an amazing opportunity for a Service Manager (Clinical) to lead our wonderful Specialist Brain Injury Neurological Care and Rehabilitation Service in Nottingham, located in the town of Hucknall, 7 miles from Nottingham City Centre and just 2 miles from the M1 Motorway. Our specialist centre has a friendly and dedicated team who provide long-term person-centred care and support for adults with either a brain injury or complex neurological condition. With Three distinct yet complimentary services on one site, we offer flexible we offer flexible care options form our specialist onsite team. Our clinical team is highly trained in the rehabilitation and care of adults with brain injuries and other neurological conditions.


As Service Manager you will be responsible for ensuring the effective delivery of high-quality patient centred services on a 24-hour basis. You will lead an inspiring, forward thinking, engaged, and motivated team and be responsible for the strategic direction of the service ensuring that it meets the business objectives, financial objectives and market demand.


What you'll be working:

We can be flexible but you will work a minimum of 37.5 hours per week – Monday to Friday.


As Service Manager you will also be part of the on-call rota and be expected to attend for any emergencies.


What you'll be doing:

  • Ensure the care and treatment delivered by the Service is high quality, safe and patient centred at all times.
  • Lead and inspire a valued team, maximising the potential of the individuals within it
  • Ensure all the people we support, and colleagues are safeguarded and any concerns are raised via the appropriate process including Speak Up; its important Just Culture and Behaviours are embedded and that these are naturally acted at all times
  • Direct line management of the senior management team, ensuring senior management cover arrangements, including out of hours on-call
  • Responsible for ensuring that all care standards, regulatory standards, and other quality measurement criteria are met, if not exceeded
  • Work independently with responsibility for all aspects of running the service including budgetary management (income and expenditure) and all statutory compliance of the property including fire management, infection prevention and control the services and facilities
  • Ensure that robust Local Integrated Governance arrangements are in place, and that the Quality & Performance Management System is maintained to a high standard
  • Build excellent relationships with all colleagues, visitors, carers and regulatory bodies


What you'll have:

  • Current NMC Pin Registration (RNA)
  • A legal right to work in the U.K


  • Passion and dedication to providing person centred care and ensuring the people we support are treated with dignity
  • QCF / NVQ Level 5 Health and Social Care Management or equivalent is essential
  • Strong understanding of safeguarding, regulatory landscape, and legislation framework
  • Previous experience leading and inspiring a senior team and management of varying disciplines
  • Good organisational skills with the ability to prioritise as appropriate

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.


What to look forward to:

  • 25 days plus bank holidays
  • Birthday off
  • Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
  • Active Reward App giving discounts and savings on your weekly shop
  • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
  • A Nest Personal Pension account
  • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
  • We recognise outstanding Active Behaviours via the Active Awards programme
  • Enhanced Sick & Maternity Pay benefits
  • Refer a Friend Scheme and earn yourself up to £1500 for Nurses, Therapists & Doctors, £500 all other roles, by recommending someone you know
  • ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group



ACGSP

  • Service Manager

    3 months ago

    Hucknall, United Kingdom Active Care Group Full time

    Come and join one of the UK's largest providers of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.We have an amazing opportunity for a Service Manager (Clinical) to lead our wonderful Specialist Brain Injury Neurological Care and Rehabilitation Service in Nottingham, located in the town of...

  • Service Manager

    3 months ago

    Hucknall, United Kingdom Active Care Group Full time

    Come and join one of the UK's largest providers of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.We have an amazing opportunity for a Service Manager (Clinical) to lead our wonderful Specialist Brain Injury Neurological Care and Rehabilitation Service in Nottingham, located in the town of...

  • Senior Children's Service Manager

    4 weeks ago

    Hucknall, Nottinghamshire, United Kingdom SGS Care Ltd Full time

    Job Title: Senior Children's Service ManagerWe are seeking an experienced and dedicated Senior Children's Service Manager to join our team at SGS Care Ltd. This is a fantastic opportunity for a motivated individual with a strong commitment to safeguarding and promoting the welfare of vulnerable children and young people.Salary: £50,000 + performance-related...

  • Customer Service Coordinator

    4 weeks ago

    Hucknall, United Kingdom Fabric Recruitment Ltd Full time

    Customer Service Coordinator Hucknall£24,000We're seeking an Customer Service Coordinator, who is a quick learner, confident with customers, and focused on service and sales. Reporting to the Customer Service Manager, you'll handle various tasks to ensure business efficiency and maximise sales opportunities. Building strong customer relationships and...

  • Customer Service Coordinator

    2 months ago

    Hucknall, United Kingdom CV-Library Full time

    Customer Service Coordinator Hucknall £24,000 We're seeking an Customer Service Coordinator, who is a quick learner, confident with customers, and focused on service and sales. Reporting to the Customer Service Manager, you'll handle various tasks to ensure business efficiency and maximise sales opportunities. Building strong customer...

  • Customer Service Advisor

    6 months ago

    Hucknall, United Kingdom RM Education Limited Full time

    Overview: **About RM** At RM we provide technology and resources to the education sector, supporting schools, teachers and learners, with one goal, to improve education outcomes worldwide. What we do helps all levels of the industry, from preschool to higher education and professional qualification, our customers include schools, examination boards, central...

  • Service Director for Brain Injury

    2 days ago

    Hucknall, Nottinghamshire, United Kingdom Active Care Group Full time

    About the RoleAs a Clinical Team Lead, you will be responsible for ensuring the effective delivery of high-quality patient-centered services on a 24-hour basis. This involves leading an inspiring team, making strategic decisions, and working closely with regulatory bodies.Key Responsibilities:Lead and inspire a valued team, maximizing their potentialEnsure...

  • Customer Service Advisor

    6 months ago

    Hucknall, United Kingdom RM Education Limited Full time

    Overview: **About RM** At RM we provide technology and resources to the education sector, supporting schools, teachers and learners, with one goal, to improve education outcomes worldwide. What we do helps all levels of the industry, from preschool to higher education and professional qualification, our customers include schools, examination boards, central...

  • Service Manager

    2 months ago

    Hucknall Torkard, United Kingdom Active Care Group Full time

    Job Description Come and join one of the UK's largest providers of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We have an amazing opportunity for a Service Manager (Clinical) to lead our wonderful Specialist Brain Injury Neurological Care and Rehabilitation Service in Nottingham,...

  • Service Leader

    4 weeks ago

    Hucknall, Nottinghamshire, United Kingdom Active Care Group Full time

    We are seeking a dedicated and passionate Service Manager to lead our Specialist Brain Injury Neurological Care and Rehabilitation Service in Nottingham. As a Service Manager, you will be responsible for ensuring the effective delivery of high-quality patient-centred services on a 24-hour basis.Key Responsibilities:Patient-Centred Care: Ensure the care and...

  • Customer Service Advisor

    6 months ago

    Hucknall, United Kingdom RM Education Limited Full time

    Overview: **About RM** At RM we provide technology and resources to the education sector, supporting schools, teachers and learners, with one goal, to improve education outcomes worldwide. What we do helps all levels of the industry, from preschool to higher education and professional qualification, our customers include schools, examination boards, central...

  • Senior Clinical Services Director

    1 day ago

    Hucknall, Nottinghamshire, United Kingdom Active Care Group Full time

    Job Title: Senior Clinical Services Director (Clinical) We are seeking a highly motivated and experienced leader to lead our specialist brain injury neurological care and rehabilitation service in Nottingham. The successful candidate will be responsible for ensuring the effective delivery of high-quality patient-centred services on a 24-hour basis.The...

  • Neurological Care Service Manager

    3 days ago

    Hucknall, Nottinghamshire, United Kingdom Active Care Group Full time

    Salary and BenefitsThe estimated salary for this role is £55,000 - £65,000 per annum, depending on experience. In addition, you will receive 25 days of annual leave, plus bank holidays, birthday off, and a comprehensive benefits package, including a pension scheme and access to a health plan.

  • Administrative Services Coordinator

    2 days ago

    Hucknall, Nottinghamshire, United Kingdom Fabric Recruitment Full time

    About the RoleFabric Recruitment is seeking a highly skilled Senior Administrator to join our team.The ideal candidate will possess excellent organizational skills, analytical abilities, and strong communication skills.Key ResponsibilitiesThe Senior Administrator will be responsible for:Managing data and reportingSupporting clients during...

  • Lead Residential Care Manager

    4 weeks ago

    Hucknall, Nottinghamshire, United Kingdom SGS Care Ltd Full time

    Job Title: Lead Residential Care ManagerAre you a passionate and dedicated individual looking for a challenging role that makes a real difference in the lives of others? Do you have a strong commitment to safeguarding and promoting the welfare of vulnerable children and young people?Salary: £50,000 + Ofsted BonusAbout the Role:This exciting opportunity has...

  • Brain Injury Rehabilitation Manager

    1 day ago

    Hucknall, Nottinghamshire, United Kingdom Active Care Group Full time

    About Active Care Group:We are a specialist care provider delivering high-quality patient-centred services across the UK.This role is responsible for leading our Specialist Brain Injury Neurological Care and Rehabilitation Service in Nottingham. The successful candidate will have a passion for providing person-centred care and ensuring the people we support...

  • Team Leader

    6 months ago

    Hucknall, United Kingdom Change Grow Live Full time

    Overview: **Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are Are you a leader who is passionate about helping young...

  • Children's Home Director

    4 weeks ago

    Hucknall, Nottinghamshire, United Kingdom SGS Care Ltd Full time

    Job Title: Children's Home DirectorDo you have a passion for delivering high-quality care services to vulnerable children and young people? Are you a motivated and dedicated individual with a strong commitment to safeguarding and promoting the welfare of our service users?Salary: £50,000 + yearly BonusAbout the Role:This is an excellent opportunity for a...

  • Recovery Coordinator

    6 months ago

    Hucknall, United Kingdom Change Grow Live Full time

    Overview: **Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. We have an exciting opportunity for a **Recovery Coordinator **who has the...

  • Engagement Worker

    6 months ago

    Hucknall, United Kingdom Change Grow Live Full time

    Overview: **Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. We have an exciting opportunity for an **Engagement Worker** **who has the...