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Deputy Team Leader

2 months ago

Sheffield, Sheffield, United Kingdom Pertemps Leeds Commercial Full time

Job Summary:

Pertemps Leeds Commercial is seeking a highly skilled and experienced Deputy Team Leader to join our team. As a key member of our leadership team, you will be responsible for leading a small on-site post and reprographics team in a fast-paced and dynamic environment.

Main Responsibilities:

  • Team Leadership: Ensure all team members are adequately trained and equipped to meet service level agreements (SLAs) and maintain high standards of quality.
  • Process Management: Oversee the implementation and adherence to established processes, identifying and mitigating risks to ensure business continuity.
  • Client Relationship Management: Serve as the primary point of contact for clients, addressing their inquiries and concerns in a professional and timely manner.
  • Business Development: Collaborate with the Senior Management team to drive business growth, expand our customer base, and ensure contractual obligations are met.
  • Operational Excellence: Champion best practices, optimize resources, and maximize efficiency to deliver exceptional results.

Requirements:

  • Proven leadership experience in a similar role, with a strong track record of team management and development.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong analytical and problem-solving skills, with the ability to identify and mitigate risks.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.