Deputy Team Leader Position
2 weeks ago
Deputy Team Leader
**Job Summary**
We are seeking a highly skilled and experienced Deputy Team Leader to join our team at Pertemps Bond. As a Deputy Team Leader, you will be responsible for leading a small on-site post and reprographics team, providing a high level of service to our clients and ensuring all SLA requirements are met in a timely fashion and to the correct standards.
**Key Responsibilities**
* Ensure all team members are adequately trained across the service lines
* Ensure all processes are followed correctly by their team, reporting and tracking any process failures through the centralised issues log
* Regularly review processes, identifying and mitigating any risks
* Be the escalation point for their team and clients for issues and enquiries
* Represent the business positively at all times, demonstrating professionalism and pride in the service
* Support the Senior Management team to grow the business and ensure all contractual obligations are met
* Champion best practice and utilise resources to maximise efficiency
* Support the Team Manager in managing multiple teams and locations where appropriate
**What We Offer**
* Enhanced holiday and pension entitlement
* Training and progression opportunities
* Discounted canteen and more
**If you are interested in this opportunity, please contact Pertemps Bond for more information.**
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