Head of IT Support Team
1 day ago
Role: Head of Support Services
Location: Middlesbrough (Hybrid, 2-3 days in the office)
Salary: £75,000 to £95,000 per annum
We are seeking a dynamic and experienced IT support professional to lead our team and ensure the smooth operation of technology services. As a key member of our team, you will play a crucial role in driving our ongoing digital transformation.
About the Role:
As the Head of Support Services, you will be responsible for managing a team of IT support specialists, providing technical guidance and support to ensure the delivery of high-quality services to our customers. You will work closely with our development team to identify and implement process improvements, ensuring that our technology services are aligned with our business objectives.
Key Responsibilities:
- Lead and manage a team of IT support specialists to ensure the delivery of high-quality services.
- Provide technical guidance and support to ensure the smooth operation of technology services.
- Work closely with the development team to identify and implement process improvements.
- Ensure that technology services are aligned with business objectives.
Requirements:
- Proven experience in IT support and leadership roles.
- Strong technical knowledge and skills in IT support.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
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