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Senior Technical Support Specialist
2 months ago
We are seeking a highly skilled Technical Support Engineer to join our team at F5 Consultants. As a key member of our IT Support team, you will be responsible for providing exceptional technical support to our clients across various platforms.
Key Responsibilities- Provide first and second-line technical support to clients via various channels
- Work on project-based tasks and collaborate with cross-functional teams to resolve complex technical issues
- Develop and maintain expertise in Microsoft Windows 11 support, Microsoft 365 administration, and other related technologies
- Stay up-to-date with the latest industry trends and best practices in IT support
- Expertise in Microsoft Windows 11 support and Microsoft 365 administration
- Experience with Intune MDM, Microsoft Azure, and PowerShell scripting
- Skilled in network diagnosis tools on Windows, MacOS, and Linux
- CompTIA or Microsoft certification
- Familiarity with ITIL environments
- Hybrid working arrangement with 2 days per week in the office
- 25 days of annual leave (increasing yearly)
- Private healthcare and life insurance
- Long-term sick pay and relocation allowance