Quality Assurance Manager

7 days ago

South East England, United Kingdom Taiko Foods Ltd Full time
Job Description

We are part of the Taiko Foods Ltd group, a leading food manufacturing company with a strong presence in the UK and Canada. Our company operates over 1500 kiosks, 60 wholly owned restaurants, and our products are available in over 3700 locations.


Our Brands:

Taiko - a renowned manufacturer of sushi, bento, and snacks in the UK, founded in 1997.

Bento - a leading provider of quality grab & go sushi and hot Asian food in over 900 locations, including supermarkets.

YO - the UK's #1 Sushi brand with over 50 restaurants, over 170 sushi kiosks, and a popular food chain.


Job Summary:

The ideal candidate will be a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.


Key Responsibilities:
  • Develop standardized production, quality, and customer-service standards.
  • Identify potential risks before they become a problem, focusing on root cause analysis and preventive action.
  • Perform internal and external quality audits and compile detailed reports of findings.
  • Build a strong team through coaching, mentoring, specific training, and performance evaluations.
  • Internal Auditing management.
  • Non-conformances management.
  • Developing and maintaining a robust auditing program to include GMP, glass, wood, and other physical audits.
  • Conducting daily QA checks, assessing raw materials specifications, management of technical runner.
  • Providing training for new starters.
  • Lead investigation and root cause analysis for all non-conformances and customer complaints.
  • Main contact for pest control and chemical supplier.

Requirements:

~3+ years' relevant work experience in food manufacturing or production.

Desirable skills and qualifications include:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.

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