Client Relations Representative

3 weeks ago

Brighton, Brighton and Hove, United Kingdom Chartwells - Universities Full time

We are seeking a Client Relations Representative who will serve as the face of our organization, providing outstanding customer support within a university environment for our educational sector on a permanent casual basis. You will become part of a team that takes immense pride in their work, values quality service, and most importantly, joins a company that values its employees.

As a Client Relations Representative, you will play a vital role in a dedicated and friendly team operating in a dynamic setting. You will be offered numerous opportunities for advancement within a company that prioritizes employee development, celebrates diversity, and acknowledges those who exceed expectations.

We believe in rewarding your dedication, which is why we provide a comprehensive benefits package that includes but is not limited to:

  • Exclusive travel discounts with various providers
  • Grocery savings through discounts at major supermarkets
  • Quick access for you and your immediate family to a Digital GP, along with additional healthcare benefits
  • Significant discounts on cinema tickets
  • Regular updates featuring the best discounts and savings available
  • Cash rewards for your spending, redeemable at a wide range of brands
  • Access to free wellness, mindfulness, and fitness classes
  • Ability to share all discounts and offers with friends and family
  • Contributory pension scheme
  • Opportunities for career growth through our development programs

Your key responsibilities will include:

  • Assisting customers, ensuring they receive a seamless and personalized experience
  • Demonstrating knowledge of the food service and aiding customers with natural service
  • Representing our organization and upholding a positive brand image
  • Managing cash transactions and operating the cash register
  • Adhering to Food Handling and Hygiene standards
  • Following Health and Safety regulations

Our ideal Client Relations Representative will:

  • Exhibit a passion for delivering exceptional service, welcoming customers with a smile and serving them with pride
  • Take initiative and make decisions that benefit our customers
  • Be a strong team player with excellent communication skills
  • Have a strong desire to excel in their role
  • Demonstrate the ability to perform well under pressure
  • Show exceptional timekeeping and reliability
  • Maintain a safety-first mindset

As part of Compass Group UK&I, Chartwells is a leading provider of catering and support services to the education sector. For over 25 years, Chartwells has focused on assisting those in education to foster healthy lifestyles. Each week, Chartwells serves millions of nutritious meals to students across various educational institutions.

Compass Group UK&I is committed to creating an inclusive workplace where everyone can express themselves and have equal opportunities for career advancement. We strive to cultivate a culture that respects and embraces diverse talents, beliefs, backgrounds, and abilities, ensuring all colleagues feel valued and can reach their full potential.

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