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Lodge Manager
2 months ago
We are seeking an exceptional Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our team, you will be responsible for managing the day-to-day operations of our retirement development, ensuring a high level of customer service and satisfaction for our residents.
As a Lodge Manager, you will be the primary point of contact for residents, providing support and assistance with any queries or concerns they may have. You will also be responsible for coordinating maintenance and repairs, managing contractors, and ensuring the overall upkeep of the development.
We are looking for someone with excellent communication and interpersonal skills, who is able to work independently and as part of a team. You will have a strong background in administration and customer service, with experience of working in a similar role or sector.
Key Responsibilities- Manage the day-to-day operations of the retirement development
- Provide exceptional customer service to residents
- Coordinate maintenance and repairs
- Manage contractors and suppliers
- Ensure the overall upkeep of the development
- Annual holiday entitlement of 24 days + Bank Holidays
- A day off on your Birthday
- Life Assurance
- Eye Care reimbursement
- Colleague Introduction reward scheme
- Professional development and qualifications
- Thorough induction and ongoing training
We are a progressive managing agent of privately owned leasehold Retirement Living accommodation, with a strong focus on customer service and resident satisfaction. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
