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Area Operations Manager
2 months ago
Are you a visionary leader who motivates your team with a commitment to exceptional customer service in every interaction? We are seeking a Regional Manager to oversee our retail locations in the North East / Tyneside region, ensuring a uniquely tailored experience for all customers.
Key Responsibilities
As a Regional Manager, you will be a catalyst for change. By embodying our brand values for both customers and team members, you will cultivate a high-performance culture where success is a collective effort, and every team member contributes to making customers feel valued.
Your leadership will guide store teams in delivering a captivating customer journey, prioritizing service excellence across all levels.
You will develop and manage your regional business strategy, engaging your team to meet commercial and financial objectives while effectively communicating essential messages to ensure alignment and commitment.
Your dedication to nurturing future leaders will shine through as you coach, support, and develop your store teams, inspiring Store Managers to adopt a similar growth mindset.
Expect a dynamic work environment where collaboration is key, and our core values drive every action.
Candidate Profile
While experience in the optical sector is not mandatory, a background in fast-paced retail service management at a comparable level is essential.
You should demonstrate a genuine passion for personalizing customer experiences, ensuring each interaction feels unique.
Embrace the excitement of a role where no two days are alike; your commercial acumen will help you achieve your KPIs, and your commitment to colleague development will foster the emergence of future leaders within the organization.
We value your contributions and are dedicated to making your career with us fulfilling by recognizing your achievements and involving you in shaping our collective success.
We view our leaders as pivotal figures in our growth and will provide robust training and development opportunities to support your career aspirations. The possibilities for advancement are boundless.
About Us
As part of a leading global eyewear group, we operate numerous retail locations across the UK and Ireland, offering diverse work environments ranging from bustling urban centers to picturesque coastal areas. Our company is recognized for its prestigious eyewear brands.
