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IT Support Specialist

2 months ago


Lower Darwen, Blackburn with Darwen, United Kingdom In Technology Group Full time
About the Role

We are seeking a highly skilled and experienced IT Support Specialist to join our team at In Technology Group Ltd. As an IT Support Specialist, you will be responsible for providing technical support to our internal teams and ensuring the smooth operation of our business systems, comms platforms, servers, and network infrastructure.

Key Responsibilities
  • Manage and maintain our internal IT systems, including backup management, data inputting, software deployments, mobile management, basic networking support, permissions, configurations, and documentation.
  • Provide high-level IT support to users internally, including troubleshooting and resolving technical issues.
  • Support colleagues across the organization's server and network infrastructure.
  • Ensure all business systems, comms platforms, servers, and network infrastructure are operating smoothly across the company.
  • Maintain up-to-date procedural documentation for all systems.
Requirements
  • Experience with backup management, Active Directory/Group Policies, phone systems, Office 365 and applications, anti-virus/security, remote desktop solutions, support of CRM/ERP systems, MDM technologies.
  • Coding experience is highly desirable.
What We Offer
  • In-house PT and gym sessions.
  • Flexible working hours.
  • Mental Health Support Programme.
  • Team activities and events.
  • Great professional development opportunities.
  • Competitive salary.