Technical Solutions Sales Specialist

3 weeks ago

Gloucester, Gloucestershire, United Kingdom NexGen Associates Full time
About the Role

We are seeking a highly skilled Technical Solutions Sales Specialist to join our team at NexGen Associates. As a Technical Solutions Sales Specialist, you will play a pivotal role in understanding client unique technology requirements and designing and implementing tailored solutions to meet their needs.

You will collaborate with clients and partner technical experts to ensure the successful deployment of IT solutions. This role requires a strong understanding of technology, excellent communication skills, and a commitment to delivering exceptional service.

Key Responsibilities:

  • Stay updated on the latest technology trends, products, and services to recommend the most suitable solutions for clients.
  • Engage with clients to understand their technical needs, challenges, and objectives, to build strong relationships and trust.
  • Be structured and organised by ensuring the everyday workflow of responsibilities is maintained using CRM tools, weekly report outs to clients, monitoring mailboxes, use of Frameworks portals and creation of sales documentation.
  • Provide post-implementation technical support to clients, troubleshoot issues, and ensure the optimal functioning of deployed solutions.
  • Collaborate with technical teams to design custom technology solutions that align with the client and their budgetary requirements.
  • Offer training and guidance to clients on using and maintaining the technology solutions.

Personal Experience:

  • Experience in designing and implementing IT solutions for clients.
  • Proficient in technical solutions relevant to the companies partners' products and services, ie hardware, software, cloud services, and network technologies.
  • Experience in sales or a strong understanding of sales principles and techniques.
  • Strong commitment to client satisfaction and service excellence.

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