Transport Operations Coordinator

4 weeks ago


Bedford, Bedford, United Kingdom East of England Ambulance Service Full time

Join Our Esteemed Organization

We are seeking a proactive individual to support the local coordination of patient transport services. This position involves the effective scheduling of patient transfers to and from medical facilities utilizing our specialized software. Our services cater to patients with varying clinical and mobility needs, particularly those who frequently visit specialized units. Our foremost objectives are the safety and comfort of our patients and staff, ensuring we provide care, compassion, and understanding.

  • Ability to remain calm in challenging situations
  • Knowledge of the geographical areas served
  • Strong customer service skills for engaging with patients, healthcare providers, and team members

Key Responsibilities:

Oversee transport scheduling for upcoming needs
Manage ambulance service resources for the current operational day
Guarantee timely arrival of all patients at their designated locations

About Our Organization:

Delivering exceptional healthcare requires a dedicated team. We are committed to attracting and retaining skilled professionals who align with our mission of excellence. Join us in our pursuit of providing outstanding care.

Role Responsibilities:

Assist in addressing patient requirements by collaborating with various departments to enhance resource management and operational efficiency. Employ effective problem-solving techniques, particularly during peak periods and emergencies.

Qualifications:

Essential:

  • GCSE in English and Mathematics at Grade C or equivalent

Desirable:

  • Previous experience in a similar role

Skills:

Essential:

  • Excellent organizational and communication skills

Desirable:

  • Experience in logistical planning

Knowledge:

Essential:

  • Understanding of the geographical regions served

Desirable:

  • Familiarity with Patient Transport Services


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