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Digital Fulfilment Specialist

2 months ago

Oldham, Oldham, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

About the Role

The Northern Care Alliance NHS Foundation Trust is seeking a highly skilled Digital Fulfilment Specialist to join our team. As a key member of our Digital Fulfilment Team, you will play a vital role in ensuring that our colleagues have access to the IT resources they need to deliver exceptional patient care.

Key Responsibilities

  • Manage system accounts and IT purchasing to ensure seamless delivery of IT services
  • Configure and deploy end-user devices to meet the needs of our colleagues
  • Provide exceptional customer service and support to our users
  • Drive continuous improvement in our IT services through analytical skills and a customer-focused approach

Requirements

  • Degree in IT-related subject or equivalent experience
  • GCSE English and Mathematics grade C or equivalent
  • Experience in a medium to large organisation supporting users of IT equipment and systems
  • Experience in a customer-focused environment

Desirable Qualifications and Experience

  • NHS experience
  • Experience installing and supporting clinical applications within an NHS environment
  • Knowledge of IT hardware, Microsoft Operating Systems, and applications
  • Excellent communication skills and ability to convey complex technical concepts in plain language

What We Offer

  • A competitive benefits package, including a fantastic annual leave allowance and flexible working opportunities
  • Protected hours for health and wellbeing activities to achieve a better work-life balance
  • The opportunity to work with a large and ambitious NHS trust, making a real difference to the lives of our patients and colleagues