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Quality Assurance Support Specialist

2 months ago


Feltham, Greater London, United Kingdom Lindt & Sprüngli Full time

Quality Assurance Technical Assistant

(6 months FTC)

About Lindt & Sprüngli

As a leading premium chocolate manufacturer since 1845, Lindt & Sprüngli operates in over 86 countries worldwide. Our mission is to Enchant the World with Chocolate, and our UK vision focuses on Creating Moments to Make Everyone Feel Special. With a dedicated team of around 400 members across various divisions, we pride ourselves on being a Top 20 Great Place to Work, fostering a unique values-driven culture and offering iconic brands like LINDOR & GOLD BUNNY.

We are also one of the few 'bean-to-bar' chocolate makers globally, overseeing every aspect of our chocolate production.

Your Role in Enchanting the World with Chocolate

We present an exciting opportunity for you to become an integral part of our exceptional team.

In this position, you will assist the technical team in advancing the Quality agenda and Continuous Improvement initiatives throughout the organization.

This Fixed Term Contract is ideal for a graduate with prior experience or an individual with relevant experience seeking a short-term role.

Key Responsibilities:

  • Collaborate with the Senior Technical and Quality Assurance Manager to manage technical aspects within the organization, engaging with the Supply Chain team to implement changes and enhance operational efficiency.
  • Assist the technical team in approving artworks for the UK and ROI markets while managing the associated database.
  • Update ingredient, allergen, and suitability information in Salsify for all new products and modifications.
  • Ensure that product-related information on the company website is accurate and current.
  • Serve as the primary contact for technical data inquiries and questionnaires from various business teams.
  • Manage the documentation database, including HFSS, Private Attestations files, and other technical documents for existing products, ensuring timely updates and communication with suppliers and customers.
  • Support the technical team during initial productions and trials.
  • Assist in maintaining and regularly reviewing technical documentation for Lindt Retail stores with food service operations.
  • Oversee the product library for seasonal copack first production samples.

Required Experience:

  • Bachelor’s degree (or equivalent) in Food Science or Food Technology.
  • Strong understanding of GMP, HACCP, Food Safety, and Regulatory Compliance.
  • Relevant experience in a similar role.
  • Ideally, previous experience in artwork approval.
  • High attention to detail, methodical approach, and strong organizational skills, with the ability to work independently and collaboratively.
  • Excellent written and verbal communication abilities.
  • Capacity to engage effectively with individuals at all organizational levels.
  • Ability to multitask in a dynamic environment and possess strong problem-solving skills.
  • Exceptional organizational and prioritization skills.
  • Creative and innovative mindset.

Embracing Authenticity

At Lindt, we strive to create an inclusive environment where everyone feels empowered and represented. This commitment is reflected in our recruitment process and workplace culture.

Living Our Values

Our values at Lindt UK guide our actions: Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly, and Making An Impact.

What We Offer

In return for your contributions, we provide an engaging role within a rapidly growing organization, fostering an environment where you can thrive and achieve your career goals. We prioritize your physical and mental well-being, offering a competitive compensation and benefits package, including a competitive salary, bonus, pension, life cover, chocolate allowance, chocolate giveaways, discounts, personal incentives, and additional perks.