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Admissions and Inclusions Coordinator

2 months ago

London, Greater London, United Kingdom Bupa Full time

Job Summary:

We are seeking a highly organized and detail-oriented Admissions Officer to join our team at Bupa. As an Admissions Officer, you will play a critical role in ensuring the smooth operation of our hospital's admissions process.

Key Responsibilities:

  • Obtain demographic and financial information from patients and their families.
  • Book inpatient and daycase admissions, utilizing the hospital's information systems to maximize resource utilization.
  • Facilitate preadmission clinic bookings and respond to any subsequent queries.
  • Provide quotes for self-pay bookings and respond to requests via email or phone.
  • Conduct courtesy calls or emails to patients to ensure all necessary information is obtained, including demographics, financial information, and credit card details.
  • Meet and greet patients at pre-admission clinic or on the day of admission, where financial details are not secured.
  • Assist with monitoring accounts, length of stay, and discharge to ensure patients are fully financially covered.

Requirements:

  • Administration experience in a hospital or healthcare setting.
  • Excellent time management and organizational skills.
  • Ability to work flexibly and adapt to changing priorities.

About Bupa:

Bupa is a global health and care company that helps people live longer, healthier, happier lives. We are committed to delivering exceptional customer service and patient care, and we are seeking a talented Admissions Officer to join our team.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A supportive and collaborative work environment.