Luxury Gallery Operations Leader

4 weeks ago


Banbury, Oxfordshire, United Kingdom RH Full time
Position Overview

The Luxury Gallery Operations Leader plays a pivotal role in steering the overall business operations within our esteemed gallery. This position is centered around delivering exceptional service and creating a luxurious experience for our associates. The ideal candidate will be a proactive leader who removes barriers, provides essential support, and empowers teams to make informed decisions.

Key Responsibilities
  • Embody and promote our Vision, Values, and Beliefs daily.
  • Serve as a polished representative of the RH brand through effective communication and professionalism.
  • Exhibit a deep passion for luxury design while educating teams on our curated product selection and brand philosophy.
  • Lead, mentor, and inspire teams to foster a vibrant and positive workplace culture.
  • Drive results through team engagement, empowerment, and accountability.
  • Attract and recruit top talent to meet the evolving needs of our business.
  • Adapt to change and maintain a positive outlook while overcoming challenges.
  • Address complex priorities and human resources matters swiftly in collaboration with the People Team.
Qualifications
  • Significant leadership experience in high-end furniture, design showrooms, or luxury retail environments.
  • Outstanding organizational and leadership capabilities.
  • Exceptional analytical, problem-solving, and decision-making skills.
  • Proven ability to motivate and inspire both yourself and others.
  • Commitment to quality with meticulous attention to detail.
  • Strategic thinking and mental agility.
  • Results-oriented mindset.
  • Ability to learn from mistakes and seek constructive feedback for continuous improvement.
  • Passion for mastering and executing the RH design aesthetic.
  • Proficiency in Mac Operating System, Microsoft Office, and Google Applications.
Physical Requirements
  • Capability to lift and mobilize small to medium items while using appropriate equipment and techniques.
  • Ability to navigate effectively around the gallery floor, stockroom, and office.
  • Position requires prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing.


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