Service Performance Team Leader

6 days ago


Newbury, West Berkshire, United Kingdom ZipRecruiter Full time

Job Summary

Field Service Team Leader, Medical Diagnostics

Compensation Package: £68,000 per annum
Basic Salary: Up to £55,000 per annum
Car Allowance: £9,000 per annum
Bonus: £4,000 per annum
Pension: Private Medical Cover
Life Assurance: 25 Days Holiday plus Bank Holidays
Comprehensive Benefits Package
Opportunities for Career Advancement

The Role - Field Service Team Leader, Medical Diagnostics

You will be responsible for:

  1. Day-to-day management and supervision of the field service engineering teams
  2. Organization of the Preventive Maintenance (PM) schedules and service visits
  3. Overseeing stock control and ordering spare parts
  4. Updating the service database and utilizing management tools to review the service team's performance

Your Background - Field Service Team Leader, Medical Diagnostics

To be considered for this role, you should be able to demonstrate the following:

  1. A degree in electronics or a related technical field
  2. Previous experience in field service within a high-technology service environment
  3. Senior engineering, mentoring, or team leadership experience
  4. Familiarity with the medical diagnostics, laboratory, or scientific fields is advantageous but not essential
  5. Excellent customer service skills and a confident, professional demeanor in customer-facing environments
  6. A flexible approach with the determination to seize opportunities and resolve complex challenges
  7. A valid UK driving license

The Company - Field Service Team Leader, Medical Diagnostics

ZipRecruiter is a leading provider of healthcare solutions and a well-respected laboratory equipment supplier. Our success is built on a commitment to world-class design facilities, innovative products, exceptional customer care, and the recruitment and development of talented professionals.



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