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Housing Manager
2 months ago
About Home Group Limited
We are a leading housing association in the UK, dedicated to providing high-quality homes and services to our customers.
Job Summary
We are seeking an experienced Housing Manager to join our team in Dundee. As a Housing Manager, you will be responsible for providing exceptional customer support to our communities, ensuring that our residents receive the best possible service.
Key Responsibilities
- Manage and maintain a portfolio of properties, ensuring that they are well-maintained and meet the needs of our residents.
- Provide excellent customer service, responding to resident queries and concerns in a timely and professional manner.
- Work closely with our maintenance team to ensure that repairs and maintenance are carried out efficiently and effectively.
- Develop and implement strategies to improve customer satisfaction and retention.
- Collaborate with other teams to ensure that our services are aligned with our business objectives.
Requirements
To be successful in this role, you will need:
- Experience in a housing management or customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Knowledge of housing management systems and processes.
What We Offer
We offer a competitive salary and benefits package, including a Health Cash Plan and opportunities for career development and progression.
