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Senior Support Worker

1 month ago

Swindon, Swindon, United Kingdom Stonewater Full time
About the Role

Hazelmeade House is a renowned housing project that provides support to individuals recovering from mental health issues. Located in Swindon's old town, it offers easy access to amenities and the town centre.

Job Summary

We are seeking a highly motivated and experienced Senior Support Worker to join our team. As a Senior Coach, you will deliver person-centred support and lead a team of Support Workers to do the same. Your primary responsibility will be to manage a caseload of customers, supporting them to achieve their goals and aspirations.

Key Responsibilities
  • Manage referrals into the service, conduct interviews and assessments, and notify potential customers of the outcomes.
  • Induct new customers into the service and deliver quality support sessions in one-to-one and group settings.
  • Develop and implement individualised support plans to help customers achieve their goals.
  • Work closely with the team to ensure seamless delivery of support services.
  • Contribute to the development of the service, identifying areas for improvement and implementing changes as needed.
Requirements
  • Hold a Level 3 qualification in Health & Social Care (or equivalent).
  • Proven experience of working with vulnerable young people with support needs.
  • Excellent communication and leadership skills, with the ability to work in a professional manner with multiple agencies.
  • Ability to work under pressure and on own initiative.
  • IT literate and able to use Microsoft Office packages.
What We Offer

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references, and possession of a valid Right to Work document.