Estate Operations Coordinator

3 weeks ago

Ipswich, Suffolk, United Kingdom OCS Group UK Full time

Job Title:
Estate Operations Coordinator

Monday to Friday - 40 hours per week

OCS Group UK & Ireland.

As a prominent facilities management organization, we deliver a diverse array of standalone and integrated services, including but not limited to cleaning, catering, security, technical services, energy management, compliance, front of house, landscaping, logistics, waste management, and pest control.

With a turnover of £7 billion, we operate throughout the UK and Ireland, employing 50,000 professionals dedicated to providing innovative, award-winning services to both private and public sectors while supporting the local communities.


In collaboration with the Head of Estate and the broader estates team, we ensure the seamless operation of all OCS core facilities, serving as the primary contact for staff to enhance their experience within our buildings.

We are currently seeking an Estate Operations Coordinator to join our dynamic and motivated team across various client sites in the UK and Ireland.


In this position, you will assist in overseeing both planned and reactive maintenance activities across our locations, facilitating the opening, relocation, and closure of offices while working alongside the Hard Services, Cleaning, ESG, and Security divisions of our organization.

Key responsibilities include:
- Proficient use of computer applications (all aspects of Microsoft Office)
- Demonstrated leadership capabilities with a proven track record in developing and mentoring high-performance teams.
- Management of statutory obligations pertinent to a corporate office or warehouse environment.
- Knowledge of energy and waste data management.
- Providing coverage for reception duties as needed across the estate.
- Collaborating with the office manager and head of estates on project management.

Additionally, you will:
- Conduct weekly meetings with the onsite reception team to review PPM, address local engineering issues, and plan ahead.
- Work with the management team to contribute to the formulation and execution of organizational strategies, policies, and practices.
- Collaborate with relevant stakeholders to enhance operational systems, processes, and policies in alignment with the company's mission.

Participate in the business planning process while driving best-in-class performance to leverage synergies across the organization.

Direct the performance and behaviors within the Operations function, ensuring adherence to budgetary constraints and alignment with both strategic and tactical business plans.

Report on performance metrics, implementing necessary changes to rectify discrepancies or foster improvement.

Benefits include a generous holiday allowance, company pension scheme, a wide range of retail discounts, corporate rewards, participation in our Cycle to Work scheme, and fully funded qualifications through our Apprenticeship levy.

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