IT Support Specialist

4 weeks ago


Witney, Oxfordshire, United Kingdom identifi Global Resources Full time

IT Support Specialist - Onsite

Location: Witney, Oxfordshire

Salary: Up to £45,000

Company Overview

Identifi Global Resources is a prominent law firm with a strong presence across the Thames Valley region, known for its dedication to excellence and client satisfaction.

Role Overview

We are seeking a skilled IT Support Specialist to join our dynamic team at the Witney office. This position is ideal for an individual who thrives in a fast-paced environment and enjoys collaborating with a friendly and supportive team.

The successful candidate will engage with a variety of hardware and software systems, providing essential support to users and overseeing the execution of hardware and software projects that enhance operational efficiency.

This role presents a unique opportunity for professional growth within the firm, allowing the right individual to showcase their skills and advance their career.

Key Responsibilities:

  1. Provide telephone, hands-on, and remote support for the entire IT infrastructure.
  2. Monitor and manage systems and processes that safeguard the IT infrastructure.
  3. Lead IT project development, management, and delivery.
  4. Create and maintain process maps, project plans, and both technical and user documentation.
  5. Assist the Head of IT with various tasks as needed.
  6. Occasional local travel between offices as required.

Candidate Profile:

The ideal candidate will possess a minimum of 5 years of technical experience and be eager to contribute to an organization where they can make a significant impact while gaining exposure to a broad range of technologies. Preferred skills include:

  1. Expertise in Desktop and Server Hardware
  2. Experience with Hyper-V / VMware
  3. Proficiency in Windows 10/11
  4. Knowledge of MS Active Directory and MS Server 2022
  5. Familiarity with MS365, MS Exchange, MS Office, and SQL Server

Work Environment and Benefits:

This is an onsite position with standard office hours from 9 AM to 5:30 PM, with no weekend or overtime requirements. Employees enjoy 25 days of annual leave plus bank holidays, along with additional time off during the holiday season.



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