IT Support Specialist
4 weeks ago
IT Support Specialist - Onsite
Location: Witney, Oxfordshire
Salary: Up to £45,000
Company Overview
Identifi Global Resources is a prominent law firm with a strong presence across the Thames Valley region, known for its dedication to excellence and client satisfaction.
Role Overview
We are seeking a skilled IT Support Specialist to join our dynamic team at the Witney office. This position is ideal for an individual who thrives in a fast-paced environment and enjoys collaborating with a friendly and supportive team.
The successful candidate will engage with a variety of hardware and software systems, providing essential support to users and overseeing the execution of hardware and software projects that enhance operational efficiency.
This role presents a unique opportunity for professional growth within the firm, allowing the right individual to showcase their skills and advance their career.
Key Responsibilities:
- Provide telephone, hands-on, and remote support for the entire IT infrastructure.
- Monitor and manage systems and processes that safeguard the IT infrastructure.
- Lead IT project development, management, and delivery.
- Create and maintain process maps, project plans, and both technical and user documentation.
- Assist the Head of IT with various tasks as needed.
- Occasional local travel between offices as required.
Candidate Profile:
The ideal candidate will possess a minimum of 5 years of technical experience and be eager to contribute to an organization where they can make a significant impact while gaining exposure to a broad range of technologies. Preferred skills include:
- Expertise in Desktop and Server Hardware
- Experience with Hyper-V / VMware
- Proficiency in Windows 10/11
- Knowledge of MS Active Directory and MS Server 2022
- Familiarity with MS365, MS Exchange, MS Office, and SQL Server
Work Environment and Benefits:
This is an onsite position with standard office hours from 9 AM to 5:30 PM, with no weekend or overtime requirements. Employees enjoy 25 days of annual leave plus bank holidays, along with additional time off during the holiday season.
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