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Administrative Support Specialist

3 months ago

Sunderland, Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

Position Overview

An excellent opportunity has arisen within our Thoracic Medicine Department for a proactive and enthusiastic individual to join our Administration Team as an Administrative Support Specialist. The ideal candidate will play a crucial role in assisting both clinical and secretarial teams, ensuring that our patients receive exceptional service from their initial contact with our department.

Key Responsibilities

The successful candidate will be expected to:

  • Provide clerical support to the Division of Medicine under the guidance of the Chest Secretaries.
  • Register patient attendances and update demographic information in the patient administration system.
  • Deliver typing assistance to the Division of Medicine, ensuring accuracy and efficiency.
  • Handle telephone and email inquiries, manage scanning and postal duties, and facilitate patient bookings and follow-up appointments.
  • Demonstrate flexibility by covering various areas as needed to support service requirements.

Essential Qualifications and Skills

The candidate must possess:

  • Proven experience in audio typing and strong keyboard skills.
  • Excellent organizational abilities and effective communication skills.
  • Competence in Microsoft Office applications.
  • Level 2 numeracy and literacy skills, which are mandatory for this role.
  • Experience in a busy office environment, demonstrating the ability to manage multiple tasks efficiently.

Personal Attributes

The ideal candidate will be:

  • A motivated team player with a positive and cooperative attitude.
  • Adaptable to changing duties and working hours based on service needs.
  • Committed to delivering high-quality patient care and maintaining a supportive work environment.

About Our Organization

At South Tyneside and Sunderland NHS Foundation Trust, we are dedicated to fostering a culture of respect, fairness, and compassion. We value diversity and encourage applications from individuals of all backgrounds. Our commitment to employee well-being includes access to high-quality education, training, and career advancement opportunities.

We are proud to employ a diverse workforce of approximately 8,300 individuals, providing a wide range of hospital services to a local community. Our staff enjoy numerous benefits, including access to fitness facilities, libraries, and childcare support.

Application Process

For further details regarding this position, please refer to the attached job description. We look forward to receiving your application.