Supply Chain Customer Relations Manager
4 weeks ago
As a pivotal member of our team, the Supply Chain Customer Relations Manager will oversee the establishment and operation of our new logistics facility in the UK. This role is essential in transitioning logistics operations from external providers to an in-house model.
About Us:
Lucy Walker Recruitment is proud to partner with a globally recognized client that boasts a workforce of over 1000 employees across various manufacturing sites worldwide. With a commitment to enhancing their UK operations, they are seeking a dedicated professional to lead their logistics and customer service initiatives.
Key Responsibilities:
1. **Warehouse Management:** Lead the setup and management of the new warehouse, including the recruitment and supervision of a small team.
2. **Logistics Transition:** Facilitate the shift of logistics management from an external haulage service to an internal framework.
3. **Site Oversight:** Manage all aspects of the warehouse, including maintenance and procurement of necessary supplies.
4. **Customer Liaison:** Act as a primary contact for customers, drivers, and internal teams, ensuring smooth logistics operations, order processing, invoicing, and documentation for goods handling.
5. **Collaboration:** Work closely with the Project Manager and the internal team based in the EU to ensure seamless operations.
Qualifications:
- Proven experience in logistics, warehouse, or supply chain management.
- Management experience is highly desirable.
- Proficiency in Spanish is a plus.
- Familiarity with SAP systems is advantageous.
What We Offer:
This role presents an excellent opportunity for individuals with a background in logistics or supply chain management, particularly in customer-focused roles. You will enjoy a high degree of autonomy and independence while receiving support from senior leadership. We value commercial acumen, natural leadership qualities, and a commitment to exceptional customer service.
Compensation:
- Competitive salary of approximately £34,000, with an additional £2,000 bonus.
- Working hours are Monday to Friday, from 8 AM to 5 PM.
- Benefits include 25 days of annual leave plus bank holidays and a 5% matched pension scheme.
If you possess the skills and experience outlined above, we encourage you to consider this opportunity with Lucy Walker Recruitment.
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