Apply Now: Specialist Homelessness Prevention Coordinator

Specialist Homelessness Prevention CoordinatorWe are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to rebuild their lives and achieve independence.The service you will work in….Are you passionate about making a difference and achieving meaningful results in a fast-paced, outcome-focused environment?Hestia/'s Single Homelessness Prevention Service supports single adults and couples (without dependents) who are homeless or at risk of becoming homeless within 56 days. This payment-by-results scheme is designed to empower individuals by preventing homelessness, sourcing new accommodation, and providing holistic, practical support. Working in partnership with a west London local authority, the service focuses on:Preventing Homelessness: Through mediation and personalised interventions, we help individuals resolve their housing challenges.Accessing New Accommodation: Supporting clients to secure private rented housing tailored to their needs.Tenancy Sustainment: Providing ongoing support to help individuals maintain stability in their homes and access employment, community resources, and long-term self-reliance.This is a unique opportunity to be part of a high-impact, innovative service that delivers tangible results for individuals at risk of homelessness.A day in this role looks like….As a Specialist Homelessness Prevention Coordinator at Hestia, you will play a crucial role in our Homelessness Service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.A day will never look the same and some of the things you can expect to do/be responsible for are:Liaise and negotiate with local lettings agents, private landlords, family/friends and other agencies, both statutory and non-statutory to find the best solutions to clients housing needs.Work in a busy team coordinating a frontline service for those who are homeless or threatened with homelessness.You will utilise your specialist knowledge and understanding of housing and homelessness legislation, in relation to private rented housing, the Homelessness Reduction Act and homelessness eviction and tenants/' right to prevent or relieve homelessness and sustain tenancy.You are required to be target led whilst coordinating and negotiating with local lettings agents, private landlords, family/friends and other agencies, both statutory and non-statutory to find the best solutions to clients housing needs.To deliver against all sets of individual financial outcome targets and service standards on a weekly basis.To manage own caseload effectively and drive engagement with clients in line with service standards and Hestia Values.To undertake comprehensive assessments and ongoing reviews of client/'s needs, options and opportunities by creating focused and co-produced Personal Housing Plans and agreeing actions to improve their housing options. Including the wider support planning, linking with education, employment, health and other support providers and agencies.To actively work with clients to prevent their homelessness by assisting them to retain their existing accommodation or secure alternative housing when all other housing options or solutions are exhausted.To advise clients on their housing options with regards to private rented, house shares, supported accommodation or access to social housing.To develop and maintain effective working partnerships and arrangements with all statutory, voluntary and commercial organisations. To ensure all necessary steps and actions are followed up in a timely manner to minimise the risk of and prevent homelessness where possible and practicable and to seek to encourage, empower and support service users to resolve their own housing issues.To ensure that potential safeguarding issues are identified, and the appropriate corporate actions are taken.Provide Tenancy Sustainment Support to ensure that service users can access longer term support where required and maintain a tenancy. Why Hestia?Joining Hestia means more than just a job; it/'s an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:Can demonstrate knowledge and experience or relevant qualifications of working with housing and homelessness legislation, in relation to private rented housing, the Homelessness Reduction Act and homelessness evection and tenants/' right.Can also demonstrate knowledge and experience of working with welfare benefits legislation (including welfare reform) and (Health and Safety), working with the causes of homelessness and the ability to create interventions with service users to address these.You are Solution focused and pro-active in achieving high quality client work and results in a fast paced and outcome focused environment.You have previously worked in a target led environment.You thrive in negotiating and accomplishing daily outcomes.You have strong work ethics with excellent customer service focus.You have impeccable organisational skills.Ability to positively manage a busy client caseload and own workload in line with service standards and Hestia values, working towards client progression and meeting service targets and deadlines, reviewing work and priorities.The ability to use computer systems, including databases as part of your day-to-day workStrong communication skills and ability to record good quality data, case notes, plans and outcomes accurately and timely.Excellent at building relationships with team members and the publicSocially conscious and want to make a difference.Good at building relationships with team members and the publicFlexible and adaptable team player with a can-do attitudeAble to undertake a variety of activities with a substantial degree of personal responsibility and autonomy.Our commitment to Equality, Diversity, and InclusionOur services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.We are a disability confident employerHestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.Safeguarding StatementHestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.Important Information for CandidatesIf your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.Work Pattern: Flexi (Flexi hours Monday – Friday, Core hours 10am – 4pm, Bank holidays not inclusive in holiday allowance) Full-time, PermanentFull Time Equivalent Salary: £29,083.60