Medical Secretary Orthodontics

2 months ago


Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full time

Medical Secretary Orthodontics and Oral & Maxillofacial Surgery
- Lincoln Hospital
- Band 3
- Permanent
- 30 hours per week

The successful applicant will be an enthusiastic team player and an experienced typist, and will require to have GCSE English grade C or equivalent as well as typing and word processing skills including audio typing. A flexible approach to work is required and an ability to get on with others in a team based environment.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - “Outstanding Care Personally Delivered” - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated

Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The Medical Secretary is the hub of effective patient administration in the Business Unit.

**The Medical Secretary**:

- Ensures a comprehensive secretarial and administrative service is provided to the medical staff and their supporting team
- Provides cover for colleagues in their absence to maintain service levels
- Typing of clinic audio dictation, letters, medical reports, references, rotas and general correspondence including administration when necessary, minutes of committees/meetings attended by their Consultant.
- Works with Choice & Access to arrange clinics cancellations, ensuring clear instructions are given to re-appointing patients, escalating capacity issues to the Specialty Co-ordinator for discussion with the Consultant to avoid delays in patient pathways.
- Timely ad-hoc retrieval, tracking and delivery of medical notes and x-rays, investigations and results in transport boxes/trolleys, to and from specified points in the hospital in accordance with agreed schedules and timeframes.
- Support the day to day organisation of the Consultant by upholding a diary, arranging meetings, appointments, annual leave, study leave, etc.
- Regularly validates to ensure data quality


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