Medical Secretary
1 month ago
To produce accurate, high quality medical correspondence, often of a distressing and emotional nature, including letters, Mental Health Act reports, memoranda and other documents, many of which are non-routine, as required using audio/copying typing and word processing systems. To develop and create reports using computer software. Use own initiative to organise, prioritise and co-ordinator workload ensuring that deadlines are met. There is often a need for prolonged concentration when producing reports etc, to meet deadlines.
Work is often interrupted and can be unpredictable due to the nature of the client group. Handle incoming and outgoing telephone calls to the consultant in a polite and efficient manner. Receive and deal with telephone enquiries, responding appropriately to callers including high risk, abusive, threatening, depressed, suicidal and vulnerable clients and carers. Maintain strict confidentiality at all times.
Record accurate messages and follow them up appropriately. To deal face to face with clients seeking further help/information and to be aware of the needs of service users and deal in an appropriate manner with the users who are occasionally hostile, abusive and aggressive. Deal with queries raised by patients, relatives, GPs or other healthcare professionals internally and externally to the hospital. These are often of a non-routine nature and involving complex issues such as medication and other clinical treatments, where there are barriers to understanding due to the nature of the client group.
Maintain all case notes to provide a full and accurate record of the patients clinical progress. Have in place an efficient case note tracking system. To be a point of contact for referral into the service, registering onto Trust Clinical Systems and organising appointments for initial assessments within NHS timescales. Actively implementing the partial booking system on the Access, Booking and Choice database for new referrals from GPs where appropriate.
Filing reports, clinic/discharge letters, patients correspondence ensuring correct action undertaken where appropriate. To arrange outpatient appointments where required ensuring all referrals are appropriately actioned within the Trusts Outpatient and Waiting List Policies. Record discharge data in accordance with Trusts Policy. Provide clinical coders with diagnostic information from the discharge summary.
To ensure that outpatient appointment is arranged when a patient is discharged from the wards. Supervise Clerical Assistants work when pertinent to the post-holders Consultant (if applicable to the Team Structure). Use of Clinical Systems as regards functions that have been assigned to the post. Photocopying, fax and shred as required.
Recognise the importance of maintaining strict confidentiality in respect of information regarding patients and adhere to the Data Protection Act. Advise and assist junior medical staff within the Consultants team to enable them to settle into their posts smoothly. Clinical Audit provide and assist in the provision of medical audit data. Be aware of security systems provided on site for workers.
Introduce and implement new policies in relation to the smooth running of the medical secretarial department and the consultants team. To comply with Health and Safety Policies, reporting all accidents and incidents to the appropriate manager. Participate in the supervision and appraisal process as necessary.
-
Medical Secretary
3 days ago
Lincoln, United Kingdom The Ingham Practice Full timeTo provide a confidential and general secretarial support to the Practice Team and other Health Professionals and observe strict confidentiality on all matters relating to the Practice and its patients To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other professional staff to ensure that...
-
Medical Secretary
4 days ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeWe are looking for an enthusiastic, passionate and experienced secretary to join the Lincoln Gynaecology Medical Secretarial team on a full time basis. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient...
-
Medical Secretary
1 month ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeWe are looking for a Medical secretary who will be responsible for supporting the clinical team in delivering high quality patient care and ensuring a comprehensive secretarial and administrative service is provided to the medical staff and their teams. The post holder will report to the Specialty Co-ordinator and ensure the CQUIN typing target and...
-
Medical Secretarial Assistant
2 weeks ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeWe are seeking a motivated, hard-working and committed individual to join the Orthopaedic team based at Lincoln County Hospital. As a Secretarial Assistant, you will be responsible for daily audio typing of clinic letters, photocopying, answering the telephone to internal and external parties and working as part of a hard working team. You will utilise...
-
Medical Secretary
1 month ago
Lincoln, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full timeTo produce accurate, high quality medical correspondence, often of a distressing and emotional nature, including letters, Mental Health Act reports, memoranda and other documents, many of which are non-routine, as required using audio/copying typing and word processing systems. To develop and create reports using computer software. Use own initiative to...
-
Medical Secretarial Assistant
4 weeks ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeThe Department of Ophthalmology is looking for an enthusiastic individual for the Lincoln site. To provide a comprehensive, accurate and confidential support to the service at Lincoln Hospital. This is a full time post - Monday to Friday. As Secretarial Assistant you will play a pivotal role in assisting the Medical Secretaries provide an efficient...
-
Medical Secretarial Assistant Urology
2 weeks ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeSecretarial Assistant - Urology **Job Details**: Urology Lincoln County Hospital Band 2 Full time (37.5 hours) We are looking for an enthusiastic individual to work as a Secretarial Assistant for Urology within the Surgical Clinical Business Unit (UTOO) at Lincoln County Hospital. The Medical Secretarial Assistant role is to provide general clerical...
-
Medical Secretary
2 weeks ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeMedical Secretary, Trauma and Orthopaedics Business Unit, Lincoln County Hospital The Department of Trauma and Orthopaedics is looking for an enthusiastic individual to provide cover as a Medical Secretary primarily looking after a Consultant Orthopaedic surgeon, whilst working closely with management, doctors, waiting list team and secretarial...
-
Medical Secretary
4 weeks ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeTo start on or after 1/4/2024. Medical Secretary, Trauma and Orthopaedics Business Unit, Lincoln County Hospital The Department of Trauma and Orthopaedics is looking for an enthusiastic individual to provide cover as a Medical Secretary primarily looking after a Consultant Orthopaedic surgeon, whilst working closely with management, doctors, waiting list...
-
Medical Secretary
4 weeks ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeThe ENT & OMF Department is seeking 3 x enthusiastic Medical Secretaries to provide a comprehensive, accurate and confidential support to the service at Lincoln Hospital. These are full time posts at 37.5hrs per week, Monday to Friday. We would also offer an opportunity to work from home as well as the base site office. practice and CQUIN standards...
-
Medical Secretary
1 month ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeMedical Secretary, Trauma and Orthopaedics Business Unit, Lincoln County Hospital The Department of Trauma and Orthopaedics is looking for an enthusiastic individual to provide cover as a Medical Secretary primarily looking after a Consultant Orthopaedic surgeon, whilst working closely with management, doctors, waiting list team and secretarial...
-
Medical Secretary
1 month ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeThe start date for this post is on or after 1st April 2024 We are looking for a Medical secretary who will be responsible for supporting the clinical team in delivering high quality patient care and ensuring a comprehensive secretarial and administrative service is provided to the medical staff and their teams. The post holder will report to the Specialty...
-
Medical Secretarial Assistant
1 week ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeJob summary We are seeking a motivated, hard-working and committed individual to join the Orthopaedic team based at Lincoln County Hospital. As a Secretarial Assistant, you will be responsible for daily audio typing of clinic letters, photocopying, answering the telephone to internal and external parties and working as part of a hard working team....
-
Bank Medical Secretarial Assistant
1 month ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeMedical Secretarial Assistant - Band 2 - Haematology - Lincoln - 0 hours bank contract We are looking for an enthusiastic individual to work at Lincoln County Hospital within the Haematology Department. The medical secretarial team provides a comprehensive service to the Consultants and their teams and is essential in the provision of a high quality...
-
Medical Secretary
2 months ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeMedical Secretary, Trauma and Orthopaedics Business Unit, Lincoln County Hospital 37.5 hours The Department of Trauma and Orthopaedics is looking for an enthusiastic individual to provide cover as a Medical Secretary primarily looking after a Consultant Orthopaedic surgeon, whilst working closely with management, doctors, waiting list team and secretarial...
-
2 X Medical Secretary Assistant
1 month ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timePatient administration underpins the patient journey, supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The Medical...
-
Medical Secretarial Assistant Urology
1 week ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeJob summary Secretarial Assistant - Urology Job Details: Urology Lincoln County Hospital Band 2 Full time ( hours) We are looking for an enthusiastic individual to work as a Secretarial Assistant for Urology within the Surgical Clinical Business Unit (UTOO) at Lincoln County Hospital. The Medical Secretarial Assistant role is to provide...
-
Medical Secretary
1 month ago
Lincoln, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full timeWe are currently creating a bespoke team in response to a review of how we deliver our memory services, in order to broaden access and ensure delivery of specialist memory assessment in a timely manner. This is essential to enable timely diagnosis of dementia that supports access to early treatment and support, decision making and aids optimal management...
-
Medical Secretary
1 day ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeThe A&E Department is seeking an enthusiastic Medical Secretary to provide a comprehensive, accurate and confidential support service to the A&E team at Lincoln County Hospital. This is a full time post at 37.5 hours per week to be worked over 5 days. As a minimum, the post holder will have had experience in working in a busy office environment, an ability...
-
Cardiology Medical Secretarial Assistant
4 weeks ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timePatient administration underpins the patient journey, supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The Medical...
