Executive Assistant

2 months ago

Leeds, United Kingdom KPMG-UnitedKingdom Full time

**Job description**

Experience level: E2

Job Title: Executive Assistant

Location: Leeds

Contract Type: FTC

**Capability/Service**
Line Information:
KPMG's Business Services (KBS) function is the single provider of internal business services, advice, and expertise to KPMG. KBS is structured around three groups:
Operational Excellence Hubs - delivering services and support that keeps our business running efficiently

Business Partnering - providing strategic support and insight to business leaders

Centres of Expertise - deep specialist expertise and delivery of transformation initiatives

This role sits within the Operational Excellence Hubs (OEH). OEH is an innovative, agile, and collaborative function that provides services to support our client-facing colleagues in the delivery of their work. OEH supports the business through a variety of specialist teams, who work collaboratively to support the business to run smoothly.

The Business Support Group (BSG) is part of OEH, and you'll be joining a team that provides vital secretarial and administrative support to KPMG colleagues.

As an Executive Assistant you will form part of the BSG service offering and will be aligned to a capability providing high level executive assistant support, enabling stakeholder to focus on their core business objectives, whilst contributing to the KPMG's goal of driving growth through operational excellence.

We offer a wide range of training and development opportunities, enabling you to meet your full potential and develop a career that meets both your personal and professional goals.

**The Role**
Summary of Role Purpose:
This role is supporting Partners and Directors at KPMG. Previous experience is desirable in order for the individual to operate with a high level of confidence and prioritise with limited interaction.

A customer service mindset, effective communication, digital awareness and influencing skills are vital, along with an assertive, proactive and forward thinking approach. Supporting stakeholders, understanding their key priorities and strategy will be important to build new business opportunities.

This is a highly regarded relationship role, demanding a well-connected individual to engage in internal and external business deliverables. To meet demands, a high level of initiative and organisation is required to anticipate workloads/barriers and meet expectations.

With a modern day assistant mindset and forward thinking approach, you will create opportunities to take on additional value add activities and project support.

The role requires the ability to delegate transactional activities and leverage resources available to be a successful Executive Assistant through using the ASK (Administration Services KPMG) team and becoming an Ambassador across the BSG community.

Description of the role: 

Provide full diary management with limited interaction, using knowledge and initiative to anticipate and resolve conflicts 

Inbox management (if required) 

Regularly meet with stakeholders to discuss actions, priorities, expectations, and future planning 

Build strong relationships with key client secretaries to leverage business opportunities 

Delegate transactional activity through the use of the ASK team 

Coordinate and organise meetings, conferences, and large meetings both in person and virtually 

Utilise CRM as a key business tool, including managing, updating, reporting and research. Ensuring all client entertaining is updated onto CRM in line with the risk gifts and entertainment policy 

Attend internal meetings, take actions and follow up where appropriate if required 

Digital enablement support to stakeholders 

Collaborate effectively with peer group and provide cover during periods of absence 

Other adhoc duties as required

**Role dimensions**
Leadership & Management: 

Influence, negotiate and manage conflicting demands 

Build trust and strong networks both internally and externally 

Seen as an ambassador for change, play an active part in achieving OEH vision 

Advocate the use of internal venues and fine dining 

Play an active role in driving cost savings e.g. through effective planning of travel and utilisation of use of virtual meetings 

Continuously seek opportunities to embrace technologies which improve our ways of working and that drive efficiencies to day-to-day activities.

Stakeholder Interaction & challenges: 

Be client focused, understand expectations and requirements of stakeholders 

Ensure needs of both internal and external clients are met 

Excellent interpersonal skills, demonstrate flexibility and resilience 

Exercise confidentiality, discretion and personal sensitivity in all aspects of role 

Ambassador for self-serve technology; role modelling the use of technology to support day-to-day tasks, as well as aiding stakeholders to embrace new technology-enabled ways of working

3.3. Impact, Risk, Accoun

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