Welcome & Service Assistant

5 months ago

Godalming, United Kingdom National Trust Full time

We've looking for a Welcome & Service Assisant to join our team at Winkworth Arboretum.

Exciting new visitor facilities are expected to open this summer at Winkworth, with a significant investment in its infrastructure, to accommodate our growing visitor numbers. You'll play a core part in giving information, providing fantastic customer service as part of a passionate team, answering questions and ensuring everyone has an enjoyable and memorable visit.

**The Hours**:Weekdays and weekends, including Bank Holidays

**Duration**:Permanent Contract

**Interview**:24 th April

**Start date**:As soon as possible

**Days per week**:2 days, 15 hours per week

**Salary**:£11.64 per hour

What it's like to work here:As the only arboretum in the care of the National Trust, we will be welcoming over 200,000 visitors each year to enjoy Winkworth's stunning landscapes of colour and texture. We want you to learn, discover and develop your career and offer the training and support you need to achieve your goals.

You'll work within a close-knit team and be vital in ensuring our visitors have a great day out.

You'll be helping everyone feel welcome to enjoy our places in the ways they want to and focus on growing support through fundraising and membership, inspiring visitors to support Winkworth Arboretum.

Click here to learn more about this location.

What you'll be doing:Day to day, you’ll deliver a great all-round customer service experience. You’ll be on hand answering queries and listen to what our visitors need so you can share the right information. You’ll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion.

You'll be vital in ensuring our visitors have a great day out and you will play a big part in this. Come rain or shine, indoors or outside, no two days are the same here. As part of the Visitor Experience team, you’ll be responsible for ensuring the presentation of our welcome areas is spot on, engaging our visitors, making them feel welcome and keeping all areas clean and tidy. You’ll tell our visitors about the amazing work we do and what their money is funding, highlighting the important role our members play in supporting our charity as well as the benefits of National Trust membership. You’ll work flexibly across all areas of the operation, providing support to the teams as needed. You'll also be working with volunteers who provide extra support to the team.

Who we're looking forWe'd love to hear from you if you are:

- customer focused with an understanding of the importance of great service
- a team player, but also can work on your own initiative
- well organised and adaptable
- willing to learn new skills
- have a positive attitude

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (15 hrs pw)

  • Welcome & Service Assistant

    3 weeks ago

    Godalming, United Kingdom National Trust Full time

    Summary As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. ***INTERNAL APPLICANTS ONLY PLEASE***  Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant,...

  • Welcome & Service Assistant - Godalming

    2 weeks ago

    Godalming, United Kingdom The National Trust Full time

    Welcome & Service Assistant - GodalmingSummaryAs the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.***INTERNAL APPLICANTS ONLY PLEASE*** Working within a bustling atmosphere as part of passionate team this role as a...

  • Welcome & Service Assistant - Godalming

    1 week ago

    Godalming, United Kingdom The National Trust Full time

    Welcome & Service Assistant - GodalmingSummaryAs the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.***INTERNAL APPLICANTS ONLY PLEASE*** Working within a bustling atmosphere as part of passionate team this role as a...

  • Services Assistant

    6 months ago

    Godalming, United Kingdom Sainsbury's Full time

    **Location** - Godalming Store, Sainsbury's Supermarkets Ltd Woolsack Way, Godalming, GU7 1LQ **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £11.00 per hour **Areas of business** - Retail **Job ID** - 221254 **Schedule** Wed 2pm - Wed 10pm Thu 4pm - Thu 10pm Fri 5pm - Fri 10pm Sat 10am - Sat 3pm - Total hours: 22_ Love...

  • Services Assistant

    5 months ago

    Godalming, United Kingdom Sainsbury's Full time

    **Location** - Godalming Store, Sainsbury's Supermarkets Ltd Woolsack Way, Godalming, GU7 1LQ **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 225943 **Schedule** Tue 9am - Tue 6pm Wed 11am - Wed 7pm Fri 10am - Fri 7pm Sat 8am - Sat 5pm - Total hours: 33_ Love...

  • Speech and Language Therapy Lead

    1 month ago

    Godalming, Surrey, United Kingdom Service Care Solutions - Healthcare Full time

    {"title": "Speech and Language Therapy Lead", "description": "We are working in collaboration with our established client to recruit an experienced Speech and Language Therapy Lead in the Surrey area. The successful candidate will lead a highly experienced Therapy Team, providing support to Children between the ages of 7-19 with a range of conditions...

  • Services Assistant

    1 month ago

    Godalming, United Kingdom Sainsbury's Full time

    Please be aware this for a Christmas Temp position and the contract would not start until Week commencing 15th December on 12 hours per week. The following week, it would be full time hours and you will need to be fully flexible with what hours you could work which would range from 6am until 11pm. With this in mind, you will need to be over the age of 18...

  • Property Services Assistant

    1 month ago

    Godalming, United Kingdom CV-Library Full time

    Property Services Assistant Temporary on going Hybrid Working ( 2 days in the officer per week) Based in Lower Eashing £13.31per hour Duties and Responsibilities: To assist in the preparation, maintenance and review of a list of approved contractors for major, day to day and partnered maintenance works together with the appointment of...

  • Property Services Assistant

    1 month ago

    Godalming, United Kingdom Daniel Owen Ltd Full time

    Property Services Assistant Temporary on going Hybrid Working ( 2 days in the officer per week) Based in Lower Eashing £13.31per hour Duties and Responsibilities: To assist in the preparation, maintenance and review of a list of approved contractors for major, day to day and partnered maintenance works together with the appointment of contractors for...

  • Care Assistant

    2 days ago

    Godalming, Surrey, United Kingdom Leonard Cheshire Full time

    About the RoleIn this rewarding position, you will work closely with our service users, providing support and care to enhance their daily lives. Your key responsibilities will include:Cleaning and Maintenance: Ensuring a clean and welcoming environment for our service users.Assistance with Daily Tasks: Providing support with personal care, meal preparation,...

  • Sales Assistant

    6 months ago

    Godalming, United Kingdom OXFAM Full time

    **Sales Assistant Volunteer** **Join the Oxfam community** As a Sales Assistant Volunteer you will be at the till, serving customers as the friendly face of your shop. You will help people facing poverty around the world by giving great customer service and making donors, customers, and supporters feel welcome in our shop. We’ll give you ongoing training...

  • Community Service Coordinator

    6 days ago

    Godalming, Surrey, United Kingdom Birchgrove Full time

    Job OverviewBirchgrove is an innovative build-to-rent operator dedicated to enhancing the lives of older adults. We are seeking a Community Service Coordinator to join our friendly team and provide supportive services in a welcoming environment.About the RoleThis exceptional opportunity offers experience across various operational areas, including...

  • Customer Service Advisor

    6 months ago

    Godalming, United Kingdom Specsavers Full time

    **Customer Service Advisor/ Trainee Optical Assistant** **Location: Godalming, Surrey** **Hours: Full Time - 40 hours (weekend working essential)** **Salary: Up to £10.62ph** **Benefits**: - **Sales bonus after probation!**: - **Extra day off on your birthday**: - **Discounted hearing and eyecare benefits**: - **Enhanced sick pay**: - **Enhanced...

  • Customer Service Assistant

    1 month ago

    Godalming, United Kingdom CV-Library Full time

    Do you have a passion for interior design? Are you looking for your first career opportunity? Our client based on the outskirts of Godalming are seeking a Customer Service Assistant to respond to customer enquiries with passion and empathy. The successful candidate will plan logistics methodically and will have great attention to detail as well as being a...

  • Financial Services Assistant

    4 days ago

    Godalming, Surrey, United Kingdom Specialist Recruit International Full time

    Job Overview:We are seeking a highly skilled Accounts Assistant to join our team at Specialist Recruit International. As a key member of the Accounts team, you will be responsible for providing administration duties and support to provide a dedicated office and client service.Key Responsibilities:Sales Ledger InvoicingGenerate WIP Reports for reviewPost...

  • Customer Services Assistant

    6 months ago

    Godalming, United Kingdom County Care Independent Living Ltd Full time

    We have an excellent opportunity to join our expanding team in Surrey. Our service users are looking for Assistant’s who are kind, compassionate and are prepared to offer everything from companionship, care and support. This can be in the comfort of our service users’ homes or out and about in the community. If you have experience, then great, but if...

  • Care and Support Assistant

    1 month ago

    Godalming, Surrey, United Kingdom Leonard Cheshire Full time

    About the roleWe are seeking a dedicated and caring individual to join our team as a Domestic Assistant. In this role, you will play a vital part in maintaining a clean and welcoming environment for our customers, visitors, and staff.As a Domestic Assistant, you will be responsible for carrying out general cleaning duties, using appropriate materials and...

  • Customer Service Ambassador

    2 weeks ago

    Godalming, Surrey, United Kingdom Birchgrove Full time

    OverviewBirchgrove is an innovative build-to-rent operator, exclusively for the over 65s. Our company philosophy is centered around bringing purpose to our work and making a meaningful difference in the lives of our colleagues and customers.The RoleWe are seeking a Customer Service Ambassador to join our friendly team at Birchgrove Pepperpot House,...

  • Property Services Team Assistant

    3 weeks ago

    Godalming, Surrey, United Kingdom Essential Employment Full time

    Job DescriptionJob Title: Property Services AdministratorJob Summary:We are seeking a skilled Property Services Administrator to support our residential team in delivering high-quality property maintenance services. The successful candidate will be responsible for administration tasks, including managing contractors, liaising with customers, and processing...

  • Assistant Manager

    4 weeks ago

    Godalming, United Kingdom Young's Full time

    AssistantManager Come join our team in our journey to make the White Horse the go to pub in Surrey! We’ve got some exciting plans to bring the White Horse back to life and are looking for hard-working and friendly people to join our team and come on the journey with us. Anyone with a passion for hospitality and customer service will find a place here...