Customer Service Ambassador
2 months ago
Job Role Summary
We are seeking a Customer Service Ambassador to join our team at the National Trust. As a key member of our visitor welcome team, you will play a vital role in delivering exceptional customer experiences and ensuring that our visitors have a memorable and enjoyable visit.
About the Role
As a Customer Service Ambassador, you will be the first point of contact for our visitors, providing a warm and welcoming experience that sets the tone for their day. You will be responsible for answering queries, providing information and ensuring that our visitors can find everything they need for their visit.
Key Responsibilities
- Deliver exceptional customer service to all visitors
- Provide information and answer queries in a friendly and approachable manner
- Ensure that our visitors can find everything they need for their visit
- Work collaboratively with the visitor welcome team to deliver a seamless visitor experience
What We Offer
The National Trust is a leading conservation charity that values its people and offers a range of benefits, including a substantial pension scheme, free entry to National Trust places and a range of discounts and perks.
How to Apply
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional customer experiences, we would love to hear from you.
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