Customer Service Executive

4 days ago


Salisbury, United Kingdom Novia Financial Full time

Are you passionate about Customer Service and believe in putting the customer at the heart?

Are you looking for a role that offers the flexibility of working from home, but still being able to have the office environment and morale needed as well?

Our mix of office and home working supports the Wealth Time collaborative culture whilst also enabling our people to flex where they work.

**About the role**

Financial Advisers trust us with their clients, so ensuring we provide an incredible level of customer service is key. From walking Advisers through our website to updating them on cases, it’s down to our Client Services team to deal with a whole range ofqueries - putting Advisers’ minds at ease by providing the support and clarity they need. Join us as a Customer Service Executive and you’ll take ownership of relationships with Financial Advisers and their clients, working with other teams across our businessto manage any queries through to resolution. And don’t worry, we’ll provide full training so you’ll be up to speed in no time.

Working hours: 3 days in the office 2 days at home working Monday-Friday 8.30am-5pm.

**About you (what we’re looking for)**
- Have experience of providing great customer service. If you’ve experience of working in finance or a contact centre before, even better (although not essential)
- Be an excellent communicator
- Have strong organisation and time-management skills

**Rewards and Benefits**
- Competitive salary.
- Discretionary bonus each year.
- 34 days holiday per calendar year includes bank holidays, with the option to purchase or sell up to 5 additional days per year.
- Supported and encouraged professional development.
- Novia Foundation Day in support of charitable activities.
- 1 Life Event day per year
- We encourage internal progression at Wealthtime, with many of our employees going on to become Team Leaders, Managers, Subject Matter Experts and many more.



  • Salisbury, United Kingdom Reed Business Support Full time

    Customer Services Executive Permanent Full-time - 8:30 to 17:00 - Mon to Fri Hybrid Working - 2 days from home 3 in the office Benefits include 26 days holiday (plus bank holidays) & company pension scheme Salisbury, Wiltshire REED Business Support are actively recruiting on behalf of an established Financial Services organisation for a permanent...


  • Salisbury, United Kingdom Tate Full time

    **Customer Service Executive** Salisbury Salary - £23,320 We are looking for a fantastic Customer Services Executives for a distribution company in between Salisbury and Warminster. Our client is a successful organisation looking for extraordinary people to join their fabulous team. If you're looking for an opportunity to grow and develop in a...


  • Salisbury, United Kingdom TO Resourcing Ltd Full time

    Customer Service Executive - Outskirts of Salisbury - £22,000 The best executives are genuinely excited to help customers! They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.Problem-solving also comes naturally...


  • Salisbury, United Kingdom Novia Financial Full time

    **Customer Service Executive** **Main Location: Salisbury (Hybrid working. 3 days per week in the office)** Are you passionate about Customer Service and believe in putting the customer at the heart? Are you looking for a role working for a platform that strives to provide the very best customer experience and acts upon the feedback of its customers...


  • Salisbury, United Kingdom OPR Associates Limited Full time

    We’re looking for a Customer Service Executive to join our thriving Customer Service Centre. This varied role will be part of our critical front-line team, responsible for handling eComms and phone calls from advisers and customers on our pension products. **Role Duties**: - Representing our company in a professional manner and handling all phone calls...


  • Salisbury, United Kingdom Novia Financial Full time

    **Customer Service Executive **Reports to: Service Delivery Manager** **Main Location: Salisbury (office-based contract with hybrid working option)** **Salary: £23,850 - £26,000 + bonus + excellent benefits** Are you passionate about Customer Service and believe in putting the customer at the heart? Are you looking for a role working for a platform that...


  • Salisbury, United Kingdom Novia Financial Full time

    Customer Service Executive **Reports to: Team Leader** **Main Location: Salisbury hybrid working 3 days in office 2 days at home** **Salary: £21,255- £25,000 + bonus + excellent benefits** Are you passionate about Customer Service and believe in putting the customer at the heart? Are you looking for a role that offers the flexibility of working from...


  • Salisbury, United Kingdom Novia Financial Full time

    Customer Service Executive **Reports to: Team Leader** **Main Location: Salisbury hybrid working 3 days in office 2 days at home** **Salary: £21,255-£25,000 + bonus + excellent benefits** Are you passionate about Customer Service and believe in putting the customer at the heart? Are you looking for a role that offers the flexibility of working from home,...


  • Salisbury, United Kingdom In-Excess Full time

    **In-Excess UK LTD** **Require a** **Ecommerce and customer service Executive** **Office Based at our Head Office in Salisbury - UK** Working within the marketing team you will assist with the day-to-day running and evolution of the eCommerce platform (Shopify), inventory management and be a key customer service liaison for...


  • Salisbury, United Kingdom Wealthtime Full time

    **Overview**: To provide a superior support service to financial advisers and end clients, delivering an industry leading level of customer service and continually finding innovative solutions to improve our operational efficiency and customer experience whilst proactively and effectively identifying and managing any risks that...


  • Salisbury, United Kingdom Nucleus Financial Full time

    We're on the lookout for a Customer Support Executive to join our Commercial team. **About the Role** In the role of Customer Support Executive, you'll work closely with our Contact Centre and EComms teams to handle queries, escalations and communications from your assigned accounts. A key part of this role is building and maintaining strong relationships...


  • Salisbury, United Kingdom Novia Financial Full time

    **Payment Services Executive **Reports to: Payment Services Lead** **Main Location: Salisbury (office-based contract 07.30-16.00 with some flexibility)** **Salary: £23,850 - £26,000 + bonus + excellent benefits** Are you passionate about Customer Service and believe in putting the customer at the heart? Are you looking for a role working for a platform...


  • Salisbury, United Kingdom EDA Apprenticeship plus Full time

    If you are wondering “What is the next step towards a career?” working for Edmundson Electrical Limited could be the answer. We serve the country from over 250 locations, each carrying a comprehensive stock and run by friendly, experienced, and highly motivated staff. All branches are managed by entrepreneurial-minded people who enjoy working with full...


  • Salisbury, United Kingdom PURPLE PANDA RECRUITMENT LTD Full time

    My client is looking to recruit a Sales/Customer Service Executive to join their team. This is a purely inbound role where you will be liaising with potential clients, taking orders, upselling wherever possible and offering support. This is an exciting opportunity which will require the ability to communicate with people from all walks of life. Working...


  • Salisbury, United Kingdom Reed Insurance Full time

    Reed have been engaged to support a wealth management company. The Company have a strong, dynamic culture where everyone feels part of a team and where they can have fun and grow in their career, with a passion for excellence and customer service. They are looking for an Investment Services Executive to be based in their office in Salisbury. To provide a...


  • Salisbury, United Kingdom Wealthtime Full time

    **Overview**: To provide a superior support service to financial advisers and end clients, delivering an industry leading level of customer service and continually finding innovative solutions to improve our operational efficiency and customer experience whilst proactively and effectively identifying and managing any risks that...

  • Customer Service

    6 days ago


    Salisbury, United Kingdom Personnel Placements Full time

    What a fabulous job this one is! Working as **Customer Service Support** for this travel business with its office based just outside of Salisbury - ensuring those bucket list trips go without a hitch and where you can share in their excitement and enthusiasm! As the new **Customer Service Support**, you'll be joining a small team that is growing and so...

  • Customer Service

    4 days ago


    Salisbury, United Kingdom Personnel Placements Recruitment Agency Salisbury Full time

    What a fabulous job this one is! Working as **Customer Service Support** for this travel business with its office based just outside of Salisbury - ensuring those bucket list trips go without a hitch and where you can share in their excitement and enthusiasm! As the new **Customer Service Support**, you'll be joining a small team that is growing and so...

  • Sales Executive

    1 week ago


    Salisbury, United Kingdom Additional Resources Ltd Full time

    **Sales Executive** **Location: Salisbury, SP2** **Salary: £25,000 - £35,000 plus commission and great benefits!** A fantastic opportunity is now available for an experienced **Car Sales Executive** with a competitive salary of £25,000 - £35,000 plus commission for a well-established car dealership representing SsangYong, Fiat, Abarth and a range of...


  • Salisbury, United Kingdom Message Direct Full time

    **Benefits for Head of Customer Services**: - Competitive Salary - A wonderful working environment in the office - An energetic and highly professional team - Fast growing company with exciting opportunities including a pathway to a Director level role - Flexible and hybrid working **Key responsibilities for Head of Customer Services**: - Lead, motivate...