Scheduling Coordinator

7 months ago


Altrincham, United Kingdom HVAC FM Full time

**Job Title: Scheduling Coordinator**

**Location: Greater Manchester**

**Sector: Retail**

**Salary: Up to £27,000**

**About the company**

The client I am currently working with offers total facilities management (This means looking after buildings) This could be anything from the electrics being out, heating not working, repairing a leak literally anything that needs repairing or replacing they offer the full package

They are looking for an experienced Helpdesk Administrator due to growth of the business.

**Duties & Responsibilities**:

- Following up with customers to ensure full resolution of issues
- Follow standard help desk procedures
- Identify and escalate situations requiring urgent attention
- Administration duties - setting up jobs, raising orders, approving invoices for payment, raising invoices
- On Call ROTA - 1 in 4 - **Additional On-call allowance**

The offer / Benefits:

- Monday - Friday 8am-5pm
- 6% Employer Workplace Pension
- 25 days' holiday + Statutory
- Holiday 'Buy Back' scheme + bonus birthday holiday
- Healthcare Scheme
- 1 days paid 'Change the World' volunteering day

We also offer £250 Amazon vouchers for any successful referral's - So if you know anyone currently on the lookout, Feel free to send them my way

**Job Types**: Permanent, Full-time

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Altrincham: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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