Corporate Receptionist

3 weeks ago

London, United Kingdom Rapport Guest Services Full time

Job Introduction
We are recruiting a Receptionist / Welcome Host to join our amazing Rapport team one of our client sites in Paddington. The client is a leading UK Property company that provides high quality, sustainable offices.

This is a full time role, 40 hours per week, Monday to Friday. Normal shifts are between 07.30am to 6pm.

Main Responsibilities
- To provide seamless guest management on behalf of the clients, including the active welcome of all employees and guests into the building, hosting and escorting of guests when required
- To take ownership of the reception areas, checking standards of cleanliness and reporting all faults or issues promptly
- Perform administration duties when required

Our Rapport Ambassadors are encouraged to bring their whole selves to work and to allow their individual personalities to shine, while demonstrating passion for providing exceptional and memorable guest experience.

This role is also standing for part of the day so must be happy to be standing away from a standard desk and be able to host and welcome people into a large and funky reception space.
Experience of working in a reception area, corporate or 5* hotel background is desirable but not essential. You need to have a good command of English, both verbal and written.

About The Company
**Why Rapport?**

Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport.

We are committed to equality of opportunity and inclusion within the workplace and we celebrate everyone’s differences and diverse backgrounds. We have created a number of Employee Networks as part of our “Be Yourself at Rapport” programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.

Our Ambassador’s mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.

Rapport is also a Disability Confident Employer and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.
- Some of the benefits you will have access to:_
- Refer a friend Scheme
- Pension
- Life Assurance
- Access to our Perks at Work Benefits Portal for various discounts
- WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients
- One Paid Day for Charity Work

**About the Company**

Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.

We are very proud to count some of the UK’s most forward-thinking, blue chip companies as our clients, from small boutique firms to large multi-site International corporations, all with a common goal to provide excellent Customer Service.

Our most prestigious awards include:

- In the 2021 ‘Best Companies to work for’ awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes).
- We were awarded three stars from ‘Best Companies’, their ultimate accolade, in 2021 signifying a ‘World Class’ company.
- Top 30 Best Places to Work in Hospitality in 2021 winner.
- Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019

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