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Property Administrator
3 weeks ago
**Property Administrator
Burgess Hill
Up to £20,000**_
Own transport required due to location._
**MAIN OBJECTIVES**
**MAIN RESPONSIBILITES**
- Ensure all defects are recorded and monitored on the system.
- Ensure jobs do not exceed 30 days in line with the companies process.
- Manage any jobs that become a 'problem’ effectively and quickly.
- Work with the Out of Hours support team to ensure issues are resolved where needed within hours.
- Report back to the Delivery Manager on a weekly basis with progress being made.
- Attend off-site review meeting with clients where required.
- Help the company to develop excellent working relationships with clients.
- Any other ad hoc duties that may arise outside of the job description.
**KEY PERFMORANCE INDICATORS**
- Telephone calls to be answered within 3 rings.
- All jobs should be raised within 24 hours.
- Ensure all 7 day notices with no response are failed, in line with the company process.
- All jobs to be completed within 30 days (or the agreed SLA)
- To undertake and pass required exams.
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