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Customer Property Coordinator

4 months ago

Burgess Hill, United Kingdom Reset Recruitment Ltd Full time

**Customer Property Coordinator**

**Salary: £20k + Company benefits**

**Location: Burgess Hill (Due to location you will need your own transport)**

**Hours: Mon-Fri**

**Free parking on site**

Do you want to work for a well-established and professional organisation that offers great training and friendly working environment? If so, I have a great opportunity within my client’s customer service/admin team based in the offices in Burgess Hill.

You will already have great customer service skills and enjoy working in a fast-paced environment.

**Responsibilities**:

- Dealing with incoming calls from customers over the phone.
- Ensure all defects are recorded on the CRM system.
- Ensure that all appointed jobs do not exceed the 30 days, in line with the company’s process.
- Manage any queries and problems effectively and efficiently.
- Attend off site review meetings with clients where required.
- Work with the "out of hours" support team to ensure any issues are resolved where needed within those hours.
- Administrative duties and updating the system accurately.
- Report back to the delivery manager weekly regarding progress being made.
- Great communication skills.
- Strong customer service skills with the ability to multi-task.
- Good IT skills.
- Own transport due to location.
- Strong work ethic

This is a great opportunity to join an expanding organisation, to be considered for this role please send in your CV ASAP