Fleet Support Specialist

7 months ago


Milton Keynes, United Kingdom Return on Investment Ltd Full time

**Fleet Support Specialist
- Polestar**

**Salary**: Up to £30,000.00 per annum

Hours: Monday-Friday 9am-5.30pm

Location: Milton Keynes

We are Polestar. We are detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen. We blaze our own trail, one without compromise. We don’t believe in shortcuts, we innovate constantly and we are relentless in our pursuit of the best. We’re expanding, and we need people who share our vision and want to be part of something different.

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

- A £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
- Access to education bursaries to learn new skills: brewing, beekeeping, bookkeeping, it’s entirely up to you
- A day off and a voucher to get yourself something nice on your birthday
- Company Pension
- Healthcare Plan
- 22 days annual leave rising to 30 with length of service
- Subsidised car purchase schemes

**What will you do?**
- Manage leaselink enquiries and quoting
- Stock prioritisation and allocation
- Liaising with planning, order and delivery teams to facilitate deliveries
- Updating the database (salesforce) with changes, actions, order progress and future tasks
- Post-handover and invoice queries
- Collaborating with customer support teams to efficiently and effectively resolve customer issues
- Taking the role of lead contact for key accounts
- Manage customer and stakeholder expectations
- Adhering to relevant legislation and compliance regulations

**What we are looking for?**
- Highly skilled administrator, with a keen eye for detail
- Great communicator - you should be comfortable interacting
- with a wide range of people including customers, brokers and outside agencies
- Adaptable who loves to work in a fast paced, dynamic environment.
- Direct fleet automotive experience preferred, but not essential


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